Lunch and Learn: Building customer loyalty via the WhatsApp Business app

Rhea Freeman
Rhea FreemanRhea Freeman - Social . Media. Marketing

Posted: Mon 22nd Aug 2022

In this webinar, Enterprise Nation adviser Rhea Freeman explains what you can do to build a loyal customer base via WhatsApp.

In recent times, it's become clear that businesses need fast and efficient ways to engage with their customers and make sales. The WhatsApp Business app helps you set up an online business presence in minutes, connect with customers where they already are and easily showcase products and services.

Key takeaways from this session:

  • How to build a loyal customer base through personal communication

  • Customising how your brand shows up on WhatsApp

  • Top tips for using the WhatsApp Business app and how it differs from the consumer version


Relevant resources

Rhea Freeman
Rhea FreemanRhea Freeman - Social . Media. Marketing
I help small businesses, solopreneurs and influencers promote themselves better with little to no budget. And as you'd guess, most of this is done around social media and digital. I usually work with female founded business and most of the brands I support tend to have a rural connection, from being located there to serving there. I also run two Facebook groups, one of which is a membership group, to provide people who want upskill with additional support. In addition, I love speaking at events where I can help people get enthused and grow their confidence around social media, the power of digital, and how they have everything they need to get started. I'm also an award winning PR adviser, best selling author and two x TEDx Speaker.

You might also like…

Get business support right to your inbox

Subscribe to our newsletter to receive business tips, learn about new funding programmes, join upcoming events, take e-learning courses, and more.