Lunch and Learn: How to create outstanding customer experiences

Louise Lally
Louise LallyLouise Lally

Posted: Wed 31st Aug 2022

In this Lunch and Learn, Louise Lally, founder of Louise Lally Training Academy, talks you through her guidance on how to create an outstanding customer experience that will create brand loyalty and win you clients.

Discover how your brand can stand out from the crowd and what you can use in your business today to get you started on this journey or propel your current one forward.

Key takeaways from this session:

  • Why and what is the impact of a customer experience journey

  • Where to start when designing your own customer experience

  • How to deliver this in your business


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Louise Lally
Louise LallyLouise Lally
Founder of Louise Lally Training Academy. Louise has worked in the Retail Industry in leadership roles for over 14 years she brings her knowledge of coaching, business and customer experience into the Training Academy. The Training Academy delivers workshops, programs and talks in the following areas: Customer Experience Coaching for Teams and Managers Psychometric Assessment Program using DISC model 1:1 Mentoring for Retail Owners and Managers Emotional Inteligence in the workplace

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