Watch back this recording with Sophie Segal on five ways to provide an excellent customer experience.

Webinar

Watch back: Five ways to provide an excellent customer experience

Curious by nature, I love the idea to rethink existing business models and engagement for the good of tomorrow. 
I wear a few hats and at its core, I use value creation, innovation and different approaches to shift mindsets. I am passionate about people first and human-centred organisations.

After a commercial corporate career in a large international business, I decided to help organisations of all types to bring to life their purpose and the value they create for their customers, employees and supply chain, I help design customer experiences and loyalty schemes that resonate and drive retention for businesses and help start-ups to "start something".

In my latest ventures, I use the transformative power of play and creative thinking to bring to life organisations’ customer focus by facilitating the Customer experience Game (CX Game) and to advance sustainability and the circular economy through creating and delivering engaging training that uses experiential learning, immersive experiences, fun play-based learning tools and impactful game workshops.

Finally, I bring people together in my local communities to amplify local circular initiatives and create new opportunities to reduce waste and rethink products, through leading the Circular Economy Club Reading.

I would love to get to know you and your business and see if how I could help you :).

Founder

Lunch and Learn: Five ways to provide an excellent customer experience

Sophie Segal is the founder of Together Dragonflies. Sophie uses value creation, innovation and different approaches to shift mindsets.

In this webinar , Sophie talked through through five key ways you to provide an excellent customer experience.

Watch back: Five ways to provide an excellent customer experience



Director

Lunch and Learn: Winning business as a new freelance consultant

Watch back:&nbsp;Winning business as a new freelance consultant&nbsp;

Working at Enterprise Nation. to help small businesses to thrive!

Partnership Manager

Green Businesses

Welcome to the EN Sustainability group! Our world is changing fast and we need to make sure our impact on the planet is positive. This is a space to discuss all things green. We will share tips and information on how you can start and grow your business in the most sustainable way, as well as improving your current green credentials. Connect with other like-minded professionals to support each other, promote your eco-friendly solutions, get inspired by positive ideas & initiatives, and discuss t

&lt;p&gt;Hi, I'm Rachael and I'm on a mission to help coaches, consultants and online course creators to build and scale their business, so that they can celebrate&amp;nbsp;sellout program launches and create passive income streams.&lt;/p&gt;

&lt;p&gt;As a sales mentor and business strategist (with 25 years experience), I get so much joy from enabling fellow online&amp;nbsp;entrepreneurs to scale to 6 figures and beyond through strategy, training and coaching.&amp;nbsp; And I provide everyone in my network with free resources in my Members' Zone, which you can &lt;a href="https://mysalesmentor.vipmembervault.com/products/courses/view/1031010"&gt;access for free here&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;The online coaching and course creation industry is so vast and still growing, and so there's a huge opportunity for you to create&amp;nbsp;impact in the world by sharing and monetising your expertise.&amp;nbsp; I work with ladies all over the world, helping them to build a powerful online brand to support their business and enable them to attract clients with ease and confidence.&lt;/p&gt;

&lt;p&gt;I help my clients to;&lt;/p&gt;

&lt;p&gt;- Build a business model to start, grow and scale an online coaching business&lt;/p&gt;

&lt;p&gt;- Create a profitable online course, program or membership and launch it successfully&lt;/p&gt;

&lt;p&gt;- Attract new clients through the use of magnetic social media and online sales systems&lt;/p&gt;

&lt;p&gt;- Design high conversion funnels to achieve reliable enrolment into your programs and courses&lt;/p&gt;

&lt;p&gt;- Set and achieve high ticket income goals and build a passive, evergreen strategy for growth&lt;/p&gt;

&lt;p&gt;- Scale up their business, embracing a CEO Mindset and outsourcing for long term success&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;Here's some of the programs I offer;&lt;/p&gt;

&lt;p&gt;?? &lt;a href="https://mysalesmentor.vipmembervault.com/products/courses/view/1086227"&gt;Powerful 1 hour session to Build a 100k Business Model $127&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;??????? &lt;a href="https://www.subscribepage.com/authentic-sales-success-school-membership"&gt;Authentic Sales Success School&lt;/a&gt; - a sales-focussed membership&lt;/p&gt;

&lt;p&gt;???? Online Sales Confidence Accelerator - 5 week program&lt;/p&gt;

&lt;p&gt;?? Profit Project Program - 12 week program&lt;/p&gt;

&lt;p&gt;?? Beyond the Next Level Mastermind - launching July 2021&lt;/p&gt;

&lt;p&gt;?? &lt;a href="https://mysalesmentor.vipmembervault.com/products/courses/view/1085339"&gt;Attracting Clients with Ease - 1:1 Coaching Program for 12 weeks&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;?? 1:1 Coaching Program 6mth and 12mth&lt;/p&gt;

&lt;p&gt;If you're a coach or cousre creator with big ambitions, I'd love to speak with you.&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;Here's a bit more information about me as a person;&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;MY VALUES&lt;/p&gt;

&lt;p&gt;??honesty&lt;/p&gt;

&lt;p&gt;??integrity&lt;/p&gt;

&lt;p&gt;??simplicity&lt;/p&gt;

&lt;p&gt;??empowerment&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;I BELIEVE&lt;/p&gt;

&lt;p&gt;?? We rise by lifting others&amp;nbsp;&lt;/p&gt;

&lt;p&gt;?? Facilitation is a lifelong transferable skill&lt;/p&gt;

&lt;p&gt;?? When business feels hard, stick to simple&amp;nbsp;&lt;/p&gt;

&lt;p&gt;? Control the controllables, let go of the noise&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;WHO AM I REALLY?&lt;/p&gt;

&lt;p&gt;??????????? Collaborator &amp;amp; Community Builder&lt;/p&gt;

&lt;p&gt;?? Always learning &amp;amp; growing&lt;/p&gt;

&lt;p&gt;?? Sales Strategist for simple success&amp;nbsp;&lt;/p&gt;

&lt;p&gt;?? Eternal Optimist&lt;/p&gt;

&lt;p&gt;?? Your New Biz Bestie&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;I'd love to meet you - you can book a &lt;a href="https://calendly.com/mysalesmentor/personalbreakthrough30mins"&gt;Personal Breakthrough Call here&lt;/a&gt;&lt;/p&gt;

Founder, Director

Beyond the Next Level Mastermind

&lt;p&gt;&lt;strong&gt;The Mastermind that will stretch, teach and support you in next level success (and beyond).&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;For fiercely motivated coaches and service providers who are ready to reach their next level of business success.&lt;/p&gt;

&lt;p&gt;You have the option of enrolling onto 6 or 12 months of the high level mastermind.&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

I'm passionate about marketing and have 19 years experience in working with small independent businesses as well as global technology companies, and have a broad range of expertise from traditional print advertising through to digital marketing, web design and development, social media strategy, CRM configuration, automation, and account based marketing.&nbsp; 
&nbsp;

Having worked in the IT industry for a majority of my career, I have developed a love for the technological side of marketing, and pride myself on building out a mar-tech stack for clients of any size that allows them to realise the full potential of having a marketing engine that generates and converts leads in the most efficient and cost effective way using a range of tools that automate various email workflow and social media activity to keep customers and prospects engaged. I'm passionate about educating my clients and helping their businesses grow so that they can employ an in-house marketing person/team that will make me redundant!&nbsp;

Managing Director

Anneka Hicks

I'm passionate about marketing and have 19 years experience in working with small independent businesses as well as global technology companies, and have a broad range of expertise from traditional print advertising through to digital marketing, web design and development, social media strategy, CRM configuration, automation, and account based marketing.&nbsp; 
&nbsp;

Having worked in the IT industry for a majority of my career, I have developed a love for the technological side

Lunch and Learn: Five ways to provide an excellent customer experience

Watch back: Five ways to provide an excellent customer experience

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