Owner

, former head of consumer insights at Pizza Hut Europe, shares his formula for becoming a truly customer-focused business.

Some of the world's most successful companies have achieved greatness by being obsessed with the customer. While it's very easy to say, it isn't necessarily easy to achieve.

Watch back this recorded webinar to find out more about how your business can become a truly customer-focused organisation, unlocking huge growth potential in the years to come.

Watch previous Lunch and Learns from our library of webinars

Learn more about how your business can become a truly customer-focused organisation, unlocking huge growth potential in the years to come.

Lunch and Learn: Unlock growth by being a customer obsessed business

Webinar

Lunch and Learn: Unlock growth by being a customer-obsessed business

Some of the world's most successful companies have achieved greatness by being obsessed with the customer.

I&apos;m a <a href=&apos;https://danmartinuk.com/&apos; target=&apos;_self&apos;>freelance content creator and event host</a> who helps small businesses and the organisations that support them. I&apos;m also Enterprise Nation&apos;s Local Leader for Bristol.
I have 20 years of experience as a small business journalist having interviewed hundreds of entrepreneurs from famous names like Sir Richard Branson and Deborah Meaden to the founders behind brand new start-ups.
I&apos;ve worked for a range of leading small business publications and support groups, most recently as head of content at Enterprise Nation where I was responsible for the prolific output of content on the company&apos;s blog and social media. I now freelance for Enterprise Nation as the website&apos;s <a href=&apos;https://www.enterprisenation.com/business-news&apos; target=&apos;_self&apos;>news reporter</a> and as the host of the <a href=&apos;https://www.enterprisenation.com/podcast&apos; target=&apos;_self&apos;>Small Business sessions podcast</a>.
I&apos;m based in Bristol where I run and host regular events with the local small business community in my role as Enterprise Nation&apos;s Local Leader for Bristol. I also have strong connections with other major business organisations in the south west region.
In total, I&apos;ve hosted over 100 events including conferences with an audience of hundreds for international brands like Xero and Facebook and live web chats from inside 10 Downing Street.
With my partner, I co-run <a href=&apos;https://www.lifestyledistrict.co.uk/&apos; target=&apos;_self&apos;>Lifestyle District</a>, a lifestyle blog focused on culture, art, theatre and photography.

Freelance content creator & event host

Liz Truss appointed new Conservative Party leader and new prime minister

The new leader of the Conservative Party and prime minister of the United Kingdom is Liz Truss.

Hi, I’m Ben. I am passionate about training people so they can help others move others beyond mental distress and towards recovery. What does this mean? Along with my wife, Sarah, I founded The Good Mental Health Company. Together, we ensure that individuals and businesses across the UK have access to high quality First Aid for Mental Health distance training and support. As an experienced trainer and trainee psychotherapist I have worked as a Practice Manager at a London-based therapy clinic for four years. I have a specialist interest in men’s mental health and suicide prevention. I am 6ft 8” and I did work as a Nightclub Doorman and personal security guard for over a decade. That experience taught me how to deal with people at times of acute crisis and how to support people suffering from the effects of alcohol and substance misuse. It solidified my interest in helping people with metal health issues which, eventually led to training others to support their colleagues.

Mental Health First Aid Trainer

Mental health and wellbeing

This is a group dedicated to small businesses operating in the health, mental health, and wellbeing industries. Whether you’re just starting out, or if you’re already on your journey to business success, this is a meeting place for you to connect and share knowledge with like-minded founders. Please join, introduce yourself and get the conversation started. 

Mental health first aid trainer Ben Perry is your host for this group. Along with his wife, Sarah, he founded The Good Mental Health Compa

Susana is a SME business consultant for SME. She helps business owners who want to GROW &amp; FUTURE PROOF their business to achieve their growth goals by providing them with the structure, the knowledge and the tools

Susana is senior business management and marketing professional with over 25 years hands-on experience in developing and implementing growth strategies in pharma, technology, distribution and packaging industries.

She has held strategic positions in brand management, product development, international marketing and business development at Global Corporations for EMEA markets. Susana and her family moved from The UK to Ireland in December 2020 and setup her own business, <a href=&apos;https://www.bbcs.ie/?&apos; target=&apos;_self&apos;>Beacon Business Commercial Services,</a> during the second year of the pandemic (April 2021). Susana is passionate about providing individuals with tools to help them to be the best version of themselves and this is her drive during her corporate career as well as in her own business.

She is an adventurer, risk taker and loves collaborating with other likeminded professionals. When not working, Susana loves running, reading and travelling.

She is originally from Chile, has lived in Europe for the last 22 years, in Spain, The Netherland and The UK.

Director

Reset Accelerate & Grow Programme

This Programme is divided into 3 Modules:

Sept 27th - Module 1: RESET, will provide you with the tool and knowledge to develop a strategic approach to growing your business. Clear Business Direction & Step-by-step Implementation Roadmap

Nov 14th - Module 2: ACCELERATE, will provide you with tools to automate acquiring prospects and converting them into customers faster.

Jan 23rd - Module 3: GROW, provides you with the tools to become the BEACON your company, team and family want and need.

Recognised as one of the Top 50 Business Advisors in the UK by Enterprise Nation for three years running, I put individuals at the heart of my approach focusing on the application of knowledge, rather than just the acquisition of yet more knowledge.
Co-Founder of HUM4NS and Scale Acceleration Manager across the Midlands, South West and Wales for NatWest; I help business owners and entrepreneurs develop their leadership capabilities, self-awareness and confidence to overcome barriers and build successful businesses, whilst enabling them to live happier, healthier, smarter and kinder lives.
A former teacher with a Postgraduate Certificate in Education and a Masters Degree in Professional development, combined with over a decade of hands on leadership and management experience, I specialize in building the bridge between knowing what you should do and actually doing it.

Cofounder, Business Coach, Consultant and Trustee

Olly Reid

Recognised as one of the Top 50 Business Advisors in the UK by Enterprise Nation for three years running, I put individuals at the heart of my approach focusing on the application of knowledge, rather than just the acquisition of yet more knowledge.
Co-Founder of HUM4NS and Scale Acceleration Manager across the Midlands, South West and Wales for NatWest; I help business owners and entrepreneurs develop their leadership capabilities, self-awareness and confidence to overcome barriers an

Lunch and Learn: Unlock growth by being a customer-obsessed business

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