Posted: Mon 5th Jul 2021
From Instagram comments to private messages on Facebook, there are a lot of ways in which your community can interact with you on your social media platforms. An unanswered question or an ignored review may not seem much, but it could easily lead to lost sales and opportunities.
There is however a solution in the form of Facebook Inbox - a single dashboard to help you manage and even automate all of your conversations across Facebook and Instagram.
Watch back this webinar to hear, She Means Business trainer David Glenwright, provide a demonstration of this free-to-use community engagement platform. David explains how to navigate Facebook Inbox, shows where all the features are located and suggest some top tips for staying on top of your conversations with ease.
Key takeaways from this recording:
- Where to find and work your way around Inbox
- What automation features are available and how to enable them
- How best to manage public and private conversations with your community