Lunch and Learn: Never miss an opportunity to engage with your community

David Glenwright
David GlenwrightJC Social Media

Posted: Mon 5th Jul 2021

In this Lunch and Learn, David Glenwright gives a demonstration of Facebook Inbox, a free-to-use community engagement platform.

From Instagram comments to private messages on Facebook, there are a lot of ways in which your community can interact with you on your social media platforms. An unanswered question or an ignored review may not seem much, but it could easily lead to lost sales and opportunities.

David explains how to navigate Facebook Inbox, shows where all the features are located, and suggests some top tips for staying on top of your conversations with ease.

Key takeaways from this session:

  • Where to find and work your way around Facebook Inbox

  • What automation features are available and how to enable them

  • How best to manage public and private conversations with your community

About Enterprise Nation

Enterprise Nation is the UK's most active small business network, helping thousands of people turn their good idea into a great business. Join today to get everything you need to start and grow your small business, in one place.


Watch previous Lunch and Learns from our library of webinars

David Glenwright
David GlenwrightJC Social Media
David is JC Social Media’s head of training services and one of the UK’s leading authorities on social media. He is incredibly passionate about social media best practices and helping others get the most out of their efforts. David will liaise with you to ascertain exactly which social media marketing skills you need and create a bespoke training session. David researches your company, its sector, competitors and the target audience to ensure everything you learn will have maximum benefit to your business. Whether you’re looking to launch a new brand, build your online reputation or explore new lead-generation avenues, David is the man to help. David is also an accredited Facebook She Means Business trainer and has passed his Twitter Flight School examination with flying colours!

You might also like…

Get business support right to your inbox

Subscribe to our newsletter to receive business tips, learn about new funding programmes, join upcoming events, take e-learning courses, and more.