It's time for episode 15 of our podcast, the Small Business Sessions.

The brothers running England's oldest family jewellers

Podcast

Most children are used to playgrounds growing up, but not Enterprise Nation members Henry and James Deakin. Their fun was centred around learning how to melt and bend metal in the Birmingham jewellery factory that was founded by their family 230 years ago.

, England's oldest family jewellers, the brothers keep the heritage of a company founded in 1786 whilst simultaneously allowing it to evolve and grow to a business that's now retailing all over the world with a flagship London store in the pipeline.

This session is a fascinating insight in to the behind-the-scenes-workings of a family run business and the importance of absorbing the knowledge of those who have gone before you.

To ensure you don't miss out on the podcast, 

Any Enterprise Nation Classic member can apply to feature in a podcast. If you're a Classic member, 

Other episodes of the Small Business Sessions:

For more than 20 years, the Company I founded worked with 67% of the top 100 brands and retailers in UK. And across a further 26 Countries. Clients have included: Lindt &amp; Sprungli, Unilever, Imperial Tobacco, Anheuser Busch, The Post Office, Asda, Tesco, and Pladis Global.

My unique understanding of behavioural science, consumer psychology and shopper behaviour has empowered world famous businesses to grow share by creating more positive and engaging customer experiences.

In summary, I&apos;ll help you communicate with your customers more effectively to grow your business performance using proven psychology.

After 20 years setting up and runnnig my business, I successfully sold it in September 2019 and now concentrate on helping others reach and surpass their own business aims and objectives.

Lunch and Learn: How to communicate effectively with your customers

Discover the key to understanding customer behaviour and transforming your business.

&lt;p&gt;I'm Emily, Retail Supply Chain Consultant and owner of The Retailer Clinic. I help small retailers to optimise their supply chains, focusing on the areas of procurement, production, inventory management, forecasting, cash flow and strategy.&lt;/p&gt;

&lt;p&gt;I have over 10 years experience in retail having worked in head offices in buying, sales and production roles and on the shop floor in sales advisor and account management positions.&lt;/p&gt;

&lt;p&gt;Working for small retailers opened my eyes to the challenges small retailers face when it comes to supply chain. Forecasting and inventory management software is eye-wateringly expensive, production planning is more complex due to smaller order quantities, and deciding on a procurement strategy can be difficult without buying power.&lt;/p&gt;

&lt;p&gt;I went in search of solutions to these problems and spent the next few years studying supply chain analytics, fundamentals, dynamics and design. Armed with 10 years of experience navigating retail supply chains and a stack of models and knowledge, I am ready to help you optimise your supply chain!&lt;/p&gt;

Retail Supply Chain Consultant

Small Retailers Network

This is a networking and support group for small retailers. The aim of this group is to create a space for small retailers to network, troubleshoot and collaborate. 

I am here to help all members with any retail operations and supply chain questions. 


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Free access to KodyUniverse Mobile/Desktop app.



Hi, I’m Jo.

I have 37 years of sales experience and two decades of building my own business which I sold in 2022. 

I’m now offering business coaching, mentoring and consultancy to product based businesses of the UK.

I love sales, marketing and customer service but can help with most areas, except finance! 

The brothers running England's oldest family jewellers

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