Manual handling: Is your workplace complacent?

Manual handling injuries remain one of the most common causes of workplace accidents, yet many businesses assume their employees already know how to lift, carry and move objects safely.

This assumption can lead to complacency, increasing the risk of musculoskeletal disorders (MSDs), strains and long-term injuries. Is your workplace doing enough to prevent these risks, or is it falling into the trap of assuming manual handling is just common sense?

The reality of manual handling injuries

Manual handling injuries can result from lifting heavy items incorrectly, carrying loads over long distances, repetitive movements or even poor workplace design. The consequences can range from minor aches to chronic conditions that impact an employee’s ability to work.

While many businesses provide initial manual handling training, refresher courses and ongoing reinforcement of best practices are often overlooked. Over time, bad habits can creep in, putting workers at risk.

Are your employees at risk?

Many industries require some level of manual handling, whether it’s in warehouses, construction sites, offices, or healthcare settings. Even in workplaces where lifting is not a primary task, employees can still suffer injuries from moving office furniture, carrying stock or even handling deliveries.

Here are some key indicators that your workplace may be becoming complacent about manual handling safety:

• No recent training: If employees have not received refresher training in the last few years, they may have forgotten best practices

• Lack of proper equipment: Are workers provided with tools such as trolleys, lifting aids, or adjustable workstations to reduce strain?

• High absence rates due to back pain: Repeated absences related to strains or musculoskeletal pain could indicate a deeper issue with manual handling practices

• Rushed or improper lifting techniques: If employees frequently cut corners when lifting or moving items, this could lead to injuries over time

Practical steps to reduce manual handling injuries

To avoid injuries and ensure compliance with health and safety regulations, businesses must take a proactive approach to manual handling.

Here are some essential steps to take:

1. Provide regular training and refreshers

One-off manual handling training is not enough. Employees should receive periodic refresher courses to reinforce proper techniques. Training should include practical demonstrations, risk assessment awareness and how to use lifting aids correctly.

2. Carry out manual handling risk assessments

Employers have a legal duty to assess manual handling risks in the workplace. A proper risk assessment should identify:

• The weight, size, and shape of objects being lifted

• The frequency and duration of manual handling tasks

• The physical capabilities of employees

• The layout of the workspace and any obstacles that could increase risk

Once risks are identified, employers should implement measures to mitigate them, such as adjusting workflows or using mechanical aids.

3. Encourage a safety-first culture

Workplace culture plays a huge role in manual handling safety. Encourage employees to speak up if they feel unsafe or if they need additional support. Supervisors should lead by example, ensuring that safe lifting practices are followed at all times.

4. Invest in equipment to reduce strain

Many injuries can be prevented with the right equipment. Businesses should invest in:

• Trolleys and carts for moving heavy loads

• Adjustable-height workstations to reduce awkward postures

• Lifting straps or harnesses for large or heavy items

• Mechanical lifting aids such as hoists or conveyor belts

5. Monitor and review incidents

Regularly reviewing incident reports and near-misses can help identify patterns of unsafe manual handling. If injuries are occurring frequently, it may indicate a need for additional training or changes in workplace processes.

The legal perspective

Under the Manual Handling Operations Regulations 1992, employers must avoid hazardous manual handling as much as possible and take steps to reduce risks where avoidance is not practical. Failing to do so can lead to legal consequences, compensation claims, and reputational damage.

HSE provides clear guidelines on best practices, and businesses are expected to comply with these to ensure employee safety. Ensuring compliance is not just about ticking boxes – it’s about protecting your workforce from preventable injuries.

Don’t let complacency lead to injury

Manual handling may seem like a basic skill, but when businesses fail to reinforce safe practices, injuries become inevitable. Reviewing your approach to manual handling training, investing in the right equipment and fostering a culture of safety can significantly reduce risks and improve employee wellbeing.

Relevant resources

• How to ensure the health and safety of lone workers

• Health and safety: Reporting accidents and incidents

• Taking a proactive approach to health and safety