Name: How to maintain a good relationship with a big business customer
Uploaded: 2016-07-06
Description: Salisu Mohammed from O2 Business shares tips on how small businesses can maintain a good relationship with big business customers.

Salisu Mohammed from O2 Business shares tips on how small businesses can maintain a good relationship with big business customers.

How to maintain a good relationship with a big business customer

https://www.enterprisenation.com/learn-something/how-to-maintain-a-good-relationship-with-a-big-business-customer

Video

Enterprise Nation continues is the most active UK small business community and a leading campaigning voice for small business. Joining Enterprise Nation connects you with resources, community and connections you need to reach your business goals.

Lunch and Learn: How to keep your community engaged

Scarlett Victoria Clark shares how she built an engaged community.

As Enterprise Nation's small business community manager, my role is to guide our members through every stage of their user journey, developing and improving their experience within the Enterprise Nation community, and arming them with the knowledge and resources they need to start and grow their business.&nbsp;&nbsp;

I have over 20 years of experience working in customer and B2B support. Having also managed a small business for many years, I understand the struggles that they face am passionate about helping them grow. I love to hear member success stories, particularly those in the food and drink sector.&nbsp;

Head of community

New to the Enterprise Nation community

This is a group for new members of the Enterprise Nation community to connect with likeminded businesses and the Enterprise Nation team. Use this space to meet other businesses who might be on a similar journey or looking to grow their network. Join and introduce yourself! Welcome to the community.

Growthologist (Growth Expert)

Win Public Sector Contracts - introductory training for beginners and those with limited experience

Award winning training!

Do you want to win Public Sector contracts to help grow your business but aren&apos;t sure what&#39;s involved?

If so this 1 hour training session is for you.

You will learn&nbsp;

- What public sector tenders are and how they differ from sales proposals

- Where to find details of public sector contracts to bid for free of charge

- What&#39;s involved in writing a winning bid

- Top tips to stand out from the crowd and win more marks

And have the opportunity to ask 

&lt;p&gt;Malcolm is a Business Owner with International experience from Australia, Far East, India, Middle East, Europe, United States, Canada and South America.&amp;nbsp;He specialises in Business Development, helping companies Find, Win and Keep Profitable Business.&amp;nbsp;Malcolm is a Chartered Engineer and Fellow of the Institution of Mechanical Engineers with considerable experience of working with businesses nationally and internationally.&amp;nbsp;Malcolm’s early career was in the construction industry working for the British Government on projects as far afield as the Falkland Islands, Gibraltar and Kathmandu. He joined Arup, the internationally renowned Engineering Consultancy, working in London and Manchester&amp;nbsp;on high value UK projects as a designer and project manager, along with overseas experience in Russia and the Cameroon.&amp;nbsp;He actively promoted Arup in Liverpool through relationships with the City Council and Chamber of Commerce, ultimately setting up an office in 2001 to&amp;nbsp;focus&amp;nbsp;on bidding and Client Relationship Management, to help retain and secure new business.&amp;nbsp;In 2002, Malcolm was seconded to what is now the Department for International Trade (DIT) in London as an Export Promoter, encouraging UK companies to export their goods and services on the back of major sporting events in China, Hong Kong, Singapore, Hungary, Brazil and Qatar.&amp;nbsp;Malcolm became Director of Business Development, External and International Relations at MIDAS, Manchester’s Inward Investment Agency in 2006, encouraging foreign owned companies to set up business in Greater Manchester.&amp;nbsp;In 2009 Malcolm established himself as an independent Business Development Consultant, actively encouraging businesses to Obtain, Maintain and Retain profitable business through&amp;nbsp;the five pillars of Market Intelligence, Proposition Development, Lead Generation, Project Handling and Client Relationship Management.&lt;/p&gt;

Business Support Services

Malcolm Gresty

Malcolm has supported numerous Start-Up companies with their Business Planning, Finance and Marketing.
As a Business Owner he brings experience of Starting, Running and Growing businesses Nationally and Internationally.
International experience includes Australia, Far East, India, Middle East, Europe, United States, Canada and South America.
Developing companies by Finding, Winning and Keeping Profitable Business through Market Research, Proposition Development, Lead Gene

How to maintain a good relationship with a big business customer

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