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Head-space in a claustrophobic world: The art of switching off

Head-space in a claustrophobic world: The art of switching off
Abi Phillips
Abi PhillipsGrowth Sprocket

Posted: Thu 28th Aug 2025

8 min read

In business, it's easy to believe that success is directly tied to the hours we work. Many of us feel that if we're not always "on", we're somehow falling behind.

In today's world, where our phones, emails and notifications follow us into every corner of the day, creating real head-space has become a rare skill. For leaders, it's a critical one.

The trouble is, our working days rarely have clean edges anymore. We've replaced clocking off with "just checking one more thing" at 10pm. We start the day with our inbox, end it with our inbox and wonder why we cannot think strategically.

My moment of realisation

I still remember the first night we had new premises at The Cake Nest. We'd spent years running the business from home, where the lines between work and life blurred into one long stretch of activity.

Orders came in at all hours, Google Analytics was constantly refreshing and customer messages never stopped.

That first night, I locked the door, walked away and didn't check a single thing until the next morning. It was freeing.

For the first time in years, the business wasn't physically in my space. In that moment, I realised it didn't have to be in my head-space all the time either.

The hard bit no-one talks about

I wish I could say that was it. That I never looked again after hours and was instantly "cured" of the always-on habit. The truth is, I still felt the itch to check.

In those early weeks, it took real discipline to ignore the laptop, resist opening an app or let a notification slide past unanswered.

It's a bit like trying to give up caffeine or sugar. In the first few days, your brain is convinced something essential is missing. You tell yourself it's just a quick look to make sure everything is fine.

But that "quick look" often turns into half an hour of tinkering, replying and thinking about work again.

Here's what I learned. The more you practise switching off, the easier it becomes. The first few nights felt almost unnatural.

After a couple of weeks, it became a habit that gave me back my evenings, my energy and my ability to think clearly about the bigger picture.

That shift was what made me realise the next step was building a team who could deal with enquiries, orders and operations during the day. Not because I didn't care, but because caring too much without boundaries had started to cost me my focus.

What the research says

This isn't just a "nice to have". The 2025 Workforce State of Mind Report by Headspace found that 71% of employees work beyond their expected hours at least once a week, and three-quarters remain available even when officially off duty. The result is rising burnout, lower productivity and higher staff turnover.

Interestingly, when leaders model healthy boundaries such as switching off devices, taking leave and stepping away at the end of the day, 76% of employees say they feel more able to do the same. That is culture-shaping behaviour.

Even at the highest levels, the message is clear. The Financial Times recently explored how CEOs like Jennifer Tejada and António Horta-Osório are embracing recovery time as a core leadership skill, likening it to elite athletes using rest to build long-term stamina.

Why leaders who switch off lead better

As a leader, you set the tone. If you're online at midnight, your team sees that as the benchmark.

If you never take a proper break, you're telling them, intentionally or not, that they shouldn't either. Even if you say it's just your preferred way of working.

Switching off isn't a sign you care less. It's proof you care enough to protect your focus, your wellbeing and your decision-making capacity.

It also signals to your team that you value their mental health and balance and you aren't sacrificing it for the sake of output.

A question for small business owners

Wellbeing in the workplace often comes packaged as "extras" such as lunchtime yoga, mindfulness sessions or lunch-and-learns. But here's the question.

Are those genuinely helping your team recharge, or are they just adding another obligation into an already crowded calendar?

Sometimes the most effective wellbeing strategy is the simplest one – encouraging people to step away, close their laptops and have a life outside work. The return on that investment is real, with better energy, clearer thinking and a team that feels trusted to manage their time.

How to start

  • Set your own boundaries first: Model the behaviour you want to see.

  • Communicate them clearly: Let your team know it's OK to step away.

  • Design for downtime: Build systems and teams so the business doesn't stop when you do.

  • Challenge your wellbeing activities: Make sure they create space, not fill it.

  • Practise switching off: It'll feel difficult at first but, like any skill, it strengthens with repetition.

Final thoughts

That night I locked the door at The Cake Nest was more than just the end of a workday. It was the start of a new way of leading. I learned that stepping away is what gives you the clarity to lead well.

It isn't always easy. The temptation to look will always be there, especially when you care deeply about what you've built. But the more you practise, the more natural it becomes. Over time, you realise you haven't lost control but gained perspective.

In a claustrophobic, always-on world, the leaders who create head-space for themselves and for their teams are the ones who will think clearer, last longer and build healthier businesses.

If switching off feels impossible in your business, it's often a sign that your systems, team or strategy need adjusting, not that you need to work harder.

I help business owners step away from the overwhelm and lead with confidence. If you'd like to explore how to create more space in your business without losing momentum, let's talk. Book a discovery call with me now

Abi Phillips
Abi PhillipsGrowth Sprocket
Leadership Coach, Business Mentor, and Founder of Growth Sprocket I help business leaders and owners move from overwhelm to confidence. My approach blends strategic know-how with empathy, guiding people to lead their businesses effectively while enjoying a healthier work–life balance. For me, leadership is not just about driving results. It is about making decisions with clarity, building strong teams, and creating the space for yourself - and your people - to thrive. A career built on leadership, growth and real-world experience I started my career in banking, learning first-hand how financial strategy underpins every successful organisation. From there, I spent nearly 15 years running my own online bakery, The Cake Nest, taking it from a kitchen-table start-up to a thriving, award winning business with a dedicated team and national reach. It was during this time that I discovered the value of stepping back to see the bigger picture. I learned how to develop systems, build trust in a team and stop carrying the entire business on my own shoulders. That experience taught me the leadership skills that no textbook can give - the kind you only gain by navigating the pressures and unpredictability of entrepreneurship. After selling my bakery, I moved into business support and mentoring, working with hundreds of SMEs across sectors. At East Midlands Chamber, I supported high-growth businesses, helping them develop strategy, streamline operations, improve financial management and, importantly, grow with confidence. I also worked on regional projects that connected businesses with funding, innovation opportunities and market insights. My leadership expertise is backed by a Level 7 ILM qualification in Leadership and Management, as well as my training as a Mental Health First Aider. I am also completing mBIT (Multiple Brain Integration Techniques) training to help leaders align head, heart and gut for better decision-making. A leadership coach with heart I believe leadership coaching should be as much about the person as the role. I work with clients to: Build confidence in decision-making, delegation and communication Create structures and systems that support sustainable growth Develop a clear leadership style that inspires and motivates Navigate change and growth without losing sight of personal wellbeing Overcome the loneliness of leadership through support and accountability This is not about one-size-fits-all advice. Every leader has different strengths, challenges and ambitions. My coaching combines practical tools with a genuine understanding of what it feels like to carry the weight of a business - and the personal life that runs alongside it. Making leadership sustainable Burnout among leaders is on the rise, and I see it far too often in the business owners I work with. They are talented, capable and dedicated, but they are running on empty. That is why I focus on creating space, clarity and resilience. Leadership is not about being available 24/7. It is about knowing when to step forward, when to delegate, and when to step back entirely to recharge. A rested, confident leader makes better decisions, builds stronger teams, and drives long-term success. How I work My coaching style is collaborative and supportive, but also grounded in action. We look at where you are now, where you want to be and what is getting in the way. I provide both the strategic insight and the practical steps to help you move forward. Whether it is a single strategy session, ongoing one-to-one coaching, or group workshops, I create a safe, constructive space where you can explore ideas, tackle challenges and develop as a leader. Why work with me? Real business experience: I have been where you are — making big decisions, facing uncertainty, and juggling competing demands. Proven results: I have helped SMEs across industries achieve growth, improve efficiency, and develop confident leadership teams. Balance of strategy and empathy: I bring both business insight and emotional intelligence to the table. Commitment to your success: Your wins are my wins, and I am invested in helping you achieve them. Let’s talk about your leadership journey If you are ready to lead with confidence, create more space in your day, and bring your team with you on the journey, I would love to help. You can connect with me here on Enterprise Nation or visit growthsprocket.co.uk to find out more about my work.

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