|Date:||Wednesday 1st Dec 2021|
|Time:||10:00 - 11:00|
Mapping your customer's journey, will help you understand how to improve their overall experience - which in turn will help you improve your customer spend and retention rate.
3 key takeaways from this workshop include:
- Learn how to map your customer's journey
- Learn how to identify any weak 'journey links'
- Learn how to improve your customer's journey
How to join the workshop
Once you have registered to attend the workshop, you will be sent an email confirmation containing a link to join the workshop via Zoom. Please use this link at the time of the event to join.
Enterprise Nation is partnering with Salesforce to offer small businesses across the UK the sales skills they need to succeed. Delivered by a network of expert trainers via online events, e-learning and coaching, School of Sales will boost business owners’ skills and their turnovers. Get involved.