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Wednesday 1st Dec 2021

School of Sales: Better understanding your customer’s journey

School of Sales: Better understanding your customer’s journey
Paul Durrant
Paul Durrant
PDT Sales Consultancy

Get your ticket
Price:FREE
Date:Wednesday 1st Dec 2021
Time:10:00 - 11:00

School of Sales: Better understanding your customer’s journey

In this School of Sales workshop, Paul Durrant will be focusing on how you can gather a better understanding of your customers buying experience from start to finish. 

Mapping your customer's journey, will help you understand how to improve their overall experience - which in turn will help you improve your customer spend and retention rate.

3 key takeaways from this workshop include:

- Learn how to map your customer's journey

- Learn how to identify any weak 'journey links'

- Learn how to improve your customer's journey

How to join the workshop

Once you have registered to attend the workshop, you will be sent an email confirmation containing a link to join the workshop via Zoom. Please use this link at the time of the event to join.

About School of Sales

Enterprise Nation is partnering with Salesforce to offer small businesses across the UK the sales skills they need to succeed. Delivered by a network of expert trainers via online events, e-learning and coaching, School of Sales will boost business owners’ skills and their turnovers. Get involved.


 
Paul Durrant
Paul Durrant
PDT Sales Consultancy
 
My name is Paul Durrant and I am a qualified sales professional, entrepreneurship specialist, Fellow of the Institute of Sales Management, Enterprise Nation Top 50 Adviser Member and founder of PDTSales Consultancy. I use my thirty years experience in sales and business - to help small business owners, sales leaders and salespeople, sell better, sell more and be more entrepreneurial. I'm here to help. I'm volunteering free sales advice calls of up to an hour as part of the Recovery Advice for Business scheme, over the next 6 months. Please get in touch to see how I can help your business.