Posted: Mon 4th Apr 2022
In this Lunch and Learn, Paul Clayton, a business development consultant with over 30 years' experience in senior sales and management roles, explains why and how customer focus is the route to success for your business.
You likely believe you deliver a great experience to your customers, but do they hold the same view?
Key takeaways from this session:
Understanding your customer
The benefits of customer focus for you and your customers
How to create a customer-orientated mindset