Business Development Consultant

You likely believe you deliver a great experience to your customers, but do they hold the same view? 

, a business development consultant with over 30 years' experience in senior sales and management roles, explains why and how customer focus is the route to success for your business. 

The benefits of customer focus for you and your customers

How to create a customer-orientated mindset

Book a free discovery call with Paul Clayton

You likely believe you deliver a great experience to your customers, but do they hold the same view? Watch back to find out more.

Lunch and Learn: The importance of customer focus in your business

Webinar

Do you want your business to be more customer focused?

Freelance Journalist

Mark your card for Go and Grow Online Galway digital drop-ins

Enterprise Nation's Go and Grow Online digital drop-ins hit Galway this week.

Enterprise Nation has helped thousands of people start and grow their businesses. Led by founder, Emma Jones CBE, Enterprise Nation connects you to the resources and expertise to help you succeed.

StartUp UK e-learning

This is a group is for those who have joined the StartUp UK e-learning programme to share ideas, inspiration and key takeaways from the videos you have watched. Get sharing on the group chat!

My careers started in marketing and advertising agencies where I spent 10+ years delivering campaigns for B2C brands such as Under Armour, Toyota, Mercedes, Walls Ice Cream, McVities and more. More recently I have held marketing roles at the Institute of Chartered Accountants for England &amp; Wales, a smart home tech start-up, and now at GS1 UK. If you are planning to sell products online or in a store you will need a GS1 product identifier, otherwise known as a Global Trade Item Number (GTIN), barcode, or EAN. Our GTINs and barcodes are used and accepted by instore retailers and online marketplaces across the world, making it easy to sell your products anywhere.  In addition, GS1 UK supports it’s members by developing partnerships with organisations that facilitate business growth.

Project Manager – Community & Partnerships

Official GS1 barcodes GTIN EAN UPC by Daniel Bateman

Enterprise Nation members can benefit from a special offer of 20% off their first year of membership with GS1 UK. Just follow the link, select your membership plan and join. Use discount code EN20 at checkout in step 4 to claim.

If you are planning to sell products online or in a store you will need a GS1 product identifier, otherwise known as a Global Trade Item Number (GTIN), barcode, or EAN. Our GTINs and barcodes are used and accepted by retailers and marketplaces across the world, making i

I help SME businesses improve their sales and profit growth, through sales, marketing and commercial strategies centred around great customer engagement. By using structured processes I optimise their cost base, seek out more customers and generate regular increase in sales revenue. Our solutions include: * Business Strategy * Sales Improvement and Lead Generation * Marketing Programmes (offline and digital) * Business Start Ups * Financial Management &amp; Procurement Support * Data Analytics, Reporting and CRM * HR &amp; Legal Support * Personal Development, Training &amp; Branding HOW I DO IT: My team of business improvement experts create and implement simple, but robust processes for companies to follow to get new customers, and optimise what they sell to them. As a result, we generate more customers for our clients, who typically spend more, and for longer, generating more revenue, greater profit and more long-term stability. WHO I WORK WITH: We have expertise in many sectors for companies of all sizes, but the key common factors are: * A desire to build growth, safely * A need to simplify process * A willingness to work together for their benefit MY BACKGROUND: Having spent 20 years in the corporate world, the structure of what we do is solid and proven - for the past few years these techniques have been used to help start up companies begin their journey and thrive, as well as grow established businesses and protect their future.

MY SUCCESSES: * Grown one business revenue by over £10m over five years, opening new operations across the globe * Launched products successfully on behalf of brands in the FMCG and tech space * Taken one client from £85k annual turnover to £1.35m in less than six months * Provided business leads of over £8m to one client within six months * Stabilised a loss making business and helped turn it into a profitable organisation * Managed global sales and marketing teams from 4 to 4,000

Managing Director

James Martin

I help SME businesses improve their sales and profit growth, through sales, marketing and commercial strategies centred around great customer engagement. By using structured processes I optimise their cost base, seek out more customers and generate regular increase in sales revenue. Our solutions include: * Business Strategy * Sales Improvement and Lead Generation * Marketing Programmes (offline and digital) * Business Start Ups * Financial Management &amp; Procurement

Lunch and Learn: The importance of customer focus in your business

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