Webinar
 

School of Sales: Better understanding your customer's journey

Paul Durrant
Paul Durrant
Consultant
PDT Sales Consultancy
 

Posted: Wed 1st Dec 2021

Watch back: Better understanding your customer's journey

Watch back this School of Sales workshop, joined by Paul Durrant who focussing on how you can gather a better understanding of your customers buying experience from start to finish.

Mapping your customer's journey, will help you understand how to improve their overall experience - which in turn will help you improve your customer spend and retention rate.

3 key takeaways for this workshop include:

- Learn how to map your customer's journey

- Learn how to identify any weak 'journey links'

- Learn how to improve your customer's journey

 
Paul Durrant
Paul Durrant
Consultant
PDT Sales Consultancy
 
PDT Sales Consultancy works with small businesses to help them improve their sales performance. Help includes sales & marketing planning, lead generation, customer retention and branding development.
 

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