WEBINAR

School of Sales: Better understanding your customer's journey

Paul Durrant
Paul DurrantConsultantPDT Sales Consultancy

Posted: Wed 1st Dec 2021

Watch back: Better understanding your customer's journey

Watch back this School of Sales workshop, joined by Paul Durrant who focussing on how you can gather a better understanding of your customers buying experience from start to finish.

Mapping your customer's journey, will help you understand how to improve their overall experience - which in turn will help you improve your customer spend and retention rate.

3 key takeaways for this workshop include:

- Learn how to map your customer's journey

- Learn how to identify any weak 'journey links'

- Learn how to improve your customer's journey

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Paul Durrant
Paul DurrantConsultantPDT Sales Consultancy
PDT Sales Consultancy works with small businesses to help them improve their sales performance. Help includes sales & marketing planning, lead generation, customer retention and branding development.

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