How to make circular retail work for you

There’s a lot of noise out there about the rise of resale and conscious shopping, but can a circular business model really help retailers grow their business?

With more customers buying and selling second-hand than ever before, whether for economic or environmental reasons, this shift in behaviour shows no signs of slowing down and requires new retail strategies.

In this Lunch and Learn, digital leaders and re-commerce experts, Kate Walmsley and Zoe Rowswell, share why you should be thinking about takeback and resale for your business, what you should consider when getting started and how you can build your own successful and profitable circular retail programme.

Topics covered in this session

• Why running takeback and resale is not as hard as you think

• How you can use circular retail to drive new customer growth, loyalty and lifetime value

• How to make these programmes successful and profitable

About the speakers

Tern Eco co-founders Zoe and Kate have always been at the forefront of digital and retail. Together, they have over two decades of digital retail leadership.

They've worked with iconic high-street and luxury brands, including Topshop, Urban Outfitters, Jimmy Choo and Dr. Martens, from the early days of e-commerce through to the digitisation of almost everything.

Now they’re using their expertise to help retailers of any size, embrace circularity through scalable, tech-driven solutions.

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