Name: How to use your Facebook page to offer great customer service
Uploaded: 2016-08-23
Description: In an interview recorded at Facebook's European headquarters in Dublin, Helen Smyth from

In an interview recorded at Facebook's European headquarters in Dublin, Helen Smyth from 

How to use your Facebook page to offer great customer service

https://www.enterprisenation.com/learn-something/how-to-use-your-facebook-page-to-offer-great-customer-service

Video

 shares her top tips on how to offer great customer service using the social network.

&lt;p&gt;As a freelance marketing copywriter, I help businesses to identify, refine and articulate the things that make them special, and use this knowledge to write clever copy that turns their target audience into loyal customers.&lt;/p&gt;

&lt;p&gt;From website copywriting to&amp;nbsp;email campaigns, brochures and other marketing materials, I ensure your style and tone of voice are consistent and compelling, everywhere your clients and customers see you.&amp;nbsp;&lt;/p&gt;

&lt;p&gt;As the #1 bestselling author of Survival Skills for Freelancers, I'm on a mission to raise awareness of the importance of mental health and wellbeing for freelancers through talks, webinars and mentoring.&lt;/p&gt;

&lt;p&gt;I've delivered talks on the realities of freelance life for everyone from the CIPR and CIPD to university students and the European Freelance Business Association.&amp;nbsp;I'm currently delivering group mentoring for the groundbreaking FreelanceHER100 initiative, and I'm regularly&amp;nbsp;quoted in the media –&amp;nbsp;including Forbes –&amp;nbsp;on the issues that affect the freelance community.&amp;nbsp;&lt;/p&gt;

Bestselling author | speaker | copywriter

Monthly Mingle: Sarah Townsend, freelancer

Lauren Malone, Entrepreneurial Women lead chats to <a href="https://www.enterprisenation.com/get-connected/l9v3v8x9-sarah-townsend/" rel="nofollow noopener noreferrer" target="_blank">Sarah Townsend</a>, Enterprise Nation member about life as an entrepreneurial woman, managing imposter syndrome and her 20+ year career as a freelancer.

Multi-award-winning named as one of the top 40 Digital UK Women to watch 2020, Business Consultant Online Innovation /Technology Enabler, Digital Transformation and, Marketing Specialist. 

Specialist areas include Business Systems, Process/Workflow, Digital and Online Business Models, Business Strategy, Demand/ Lead Generation, Marketing Funnels, Business Systems, Processes, Integrations, API Strategy, Workflow, Digital Business Models and Online Business Strategies, Sales Marketing Funnels. 

Supporting Global Clients, Katrina Consult’s, Trains/Coaches Agencies, Corporations, and Business owners with her framework process. With features in Forbes, Psychologies Magazine, and The Times, Kat assists clients to build a plan, solution, and strategy, to increase digital business growth, sales and passive income. Supporting and educating you to choose the best technology, create conversion optimised products to and sell via automated sales systems that are the best fit for your Business, skillset, and lifestyle.

After a successful career in Project Management and Marketing, Katrina now Consult’s, Trains, and Coaches Agencies, Corporations, and Business owners with In-House CPD Accredited and certified solutions and strategy to audit and build Automated and active Sales Funnels, Lead Systems and Client Acquisition Funnels.

A certified and qualified Adult Trainer as well as being trained with industry experts such as Harvard Online and Silicon Valley Innovation Center. Blending Academia, Corporate, Business, Practice and Theory, a serial accomplished Entrepreneur and Consultant. With over 21 years of extensive experience as a Marketing Strategist, Project Programme/PMO Manager and a Digital Business Transformation Analyst.

I help entrepreneurs automate and organize their back office systems to maximize their time and money.

I help mid-level supervisors build their soft-skills so that they transform into high-level, organisational leaders.

I help scale-ready businesses to design the most profitable and sustainable digital tech solutions and systems.

Support businesses to attract high quality consistent leads and clients they want to attract to achieve their income aspirations and the freedom based lifestyle they truly desire.

I help entrepreneurs create websites that attract customers and convert sales.

www.katrinayoungconsulting.com

www.aggregatordigital.com

Director - Consulting, Mentoring & Training   Business Consultant | Digital | Senior Marketer

Digital Business and Culture Transformation Hub

We provide training, workshops, resources, expertise, and consultation support in adopting digital, technology, and innovative methods for business marketing, operations, systems, learning, and operations.

Helping you have a successful freelance business

&lt;p&gt;As the founder of &amp;#39;Being&amp;nbsp;Freelance&amp;#39; I love helping other freelancers make a success of self employed life.&lt;/p&gt;

&lt;p&gt;Through my long running podcast and community I&amp;#39;ve explored the various ways we can make freelancing work for us.&lt;/p&gt;

&lt;p&gt;I&amp;#39;d love to support you through mentorship here on Enterprise Nation. Do get in touch. Be in a one off conversation or on going support.&lt;/p&gt;

&lt;p&gt;If you&amp;#39;d rather work at 

I am the Co-Founder Jampot Business support. We work with entrepreneurs, small businesses and startups supporting them with everything from EA to HR, Marketing to Finance/Accountancy, Web & Graphic Design to Legal Consultancy and all on a here-when-you-need-us basis.

How to use your Facebook page to offer great customer service

You might also like…

Get business support right to your inbox