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From prototype to production: Why the shift in mindset matters

From prototype to production: Why the shift in mindset matters
Ben May
Ben MayInteractual Ltd

Posted: Tue 10th Jun 2025

6 min read

At Interactual, we love the early stages of product development. There's something energising about diving in when an idea is fresh, excitement is high, and the laser-cut MDF is still warm.

But here’s the truth: we’re often not brought in at that stage.

Not because founders don’t want support, but because today, it’s easier than ever to get started without it. With free CAD software, affordable 3D printers, off-the-shelf electronics, and endless online tutorials, a small team can take an idea all the way to a working prototype.

And that’s great. It’s lowered the barrier to entry, made innovation more accessible, and helped new products come to life faster than ever before.

But it also comes with a catch.

When common sense starts to wear thin

Going it alone can lead to tunnel vision. Like self-published books or garage-band albums, some ideas move fast but lack the feedback to evolve.

Without someone to challenge assumptions or flag critical risks, projects can quietly head down the wrong path. Compromises are locked in early. Emotional investment grows. And as the technical complexity increases, the tools and mindset that got the prototype built often aren’t enough to get it manufactured.

That’s where things start to wobble. And it’s where proper Design for Manufacture (DfM) becomes essential.

Two common bottlenecks

  1. Not knowing what you don’t know
    Moving from prototype to production means facing new demands, including tooling, compliance, tolerances, material choices, and supply chains. It’s no longer, 'Can we build it?' 'But can we build it again and again, on budget, at scale?'

    The challenge? Most teams don’t know where their gaps are, let alone how to fill them.

  2. Culture shock
    The early days are chaotic, creative, and fast. However, production requires a process – documentation, design reviews, and risk management. It’s less reactive, more structured and not every team is ready for that shift.

The tempting shortcut that can backfire

Many start-ups look for a quick fix – hand it all to a manufacturer and hope they’ll sort it.

That rarely ends well.

Manufacturers often adapt your design to what they already know. Key decisions get made without you. And unless you deeply understand your product, you risk losing control – and with it, the unique value you’ve created.

Worse, you outsource the thinking, not just the making.

Don't lose control

Interactual helps you keep hold of your product properly.

Start by asking:

  • Does the product solve a real user need?

  • Is it technically feasible as it stands?

  • Is it commercially viable at your target scale?

If the answer to any of those is unclear, we help you reset the path before you go too far.

Then we map risks – not in theory, but in practice.

  • What’s likely to go wrong?

  • What’s the cost if it does?

That’s how we reveal the actual skills you’ll need next – and where support makes the most impact.

Equipping you for the next stage

Our role isn’t just to spot problems – it’s to prepare you for what’s next.

We help you build the habits and confidence needed to navigate production with clarity. That means:

  • Making decisions with better data, not guesswork

  • Managing risk without getting bogged down

  • Staying in control when working with manufacturers and suppliers

  • Creating a product that’s not just functional, but fundable and scalable

We keep things simple, focused, and aligned with your goals – no bloated systems, no unnecessary bureaucracy. Just the right level of structure to help you move forward with confidence.

Why it matters

Making this shift isn’t just about technical readiness – it’s about business maturity. A prototype might prove a concept, but production reveals the company behind it. Investors, partners and customers all need to see that you can deliver at scale. Putting the right foundations in place early means fewer surprises later, more confident decision-making and a smoother path to market. And crucially, it keeps your team, not your suppliers, in the driving seat.

Watch this webinar to understand the early stages of relationship building with manufacturers:

Making the shift, without losing control

We’ve seen too many projects stall just before the finish line. But we’ve also seen what happens when the shift is made well – better products, stronger teams and confident founders who stay in control.

It’s not about slowing down. It’s about building something that lasts. Getting a prototype to work is one thing – getting it made, repeatedly and reliably, is another. This is how you can stay in control as things scale up.

Relevant resources

Ben May
Ben MayInteractual Ltd
Meet Ben – Designer, Mentor, and Advocate for Better Hardware Product Development For over 30 years, Ben has helped turn ideas into real, reliable, and responsible products. He works with design teams to improve how products are developed — making the process faster, more thoughtful, and ultimately more successful. Ben’s approach is built on experience. He’s led teams through everything from early-stage prototyping to full-scale production, always focused on balancing speed with rigour. Rather than relying on rushed trial-and-error, he helps teams adopt smarter design and test methods that reduce risk, improve reliability, and lead to better outcomes. Earlier in his career, Ben was part of the senior leadership at two of the UK’s most respected design consultancies — IDC and PDD — where he worked with researchers, psychologists, and engineers to champion Human-Centred Design. He helped shape company-wide systems that met global quality standards like ISO 9001 and ISO 13485, ensuring great ideas could be turned into real-world products with confidence. Today, through his company Interactual Limited, Ben supports clients working on everything from sustainable design and additive manufacturing to smart factories and circular economy models. He brings practical advice, technical depth, and a clear understanding of what it takes to turn complex challenges into commercially viable solutions. At heart, Ben cares about working with people who want to make things better — not just for the market, but for the world we live in.