Enterprise Nation and WhatsApp have joined forces to educate and support small businesses on the benefits of implementing and using technology, such as 

This e-learning video is part of a free series designed to help small business owners connect with customers, showcase their product/service and respond to customer questions. 

The ability to have high-quality online conversations and engagement with your customers is one of the major advantages of the WhatsApp Business app. But before you start, a bit of planning can help set you up for the long term.

Find out more about Enterprise Nation and WhatsApp’s partnership: 

WhatsApp Business app: How to manage customers and drive sales

This video covers how to have high-quality online conversations and engagement with your customers through the WhatsApp Business app.

Jeremy Mason of MP Video Production explains how to use video to make sure digital consumers can find your business online and buy from you.

business.connected: 5 ways video marketing can help your business grow in 2022

Building your engagement plan

Video

WhatsApp Business: Building your engagement plan

Learn how to use the app to engage with your customers

Since launching in 2005, the Enterprise Nation team has helped thousands of people start and grow their businesses. Led by founder Emma Jones MBE, Enterprise Nation continues to be the most active UK small business community and a leading campaigning voice for small business. Joining Enterprise Nation connects you with resources, community and connections you need to reach your business goals.

Meet the adviser - Brian Cooney

Brian Cooney, The Price Mentor explains his services and why he joined Enterprise Nation.

Hello! I am the Junior Events and Campaigns Manager at Enterprise Nation, with a passion for empowering event industry newcomers.

Junior Events and Campaigns Manager

Next Generation: Market and access customers for your service

A group for all Next Generation participants. Join other likeminded entrepreneurs and trainers to learn how to stick to weekly goals and be held accountable for your business! If you’re not part of the Next Generation Bootcamp but would like to connect with like-minded business owners, don’t worry, there’s a group for you too!

A leading authority on employment law and HR, Alan Price is CEO of BrightHR, an international HR software firm and employment law advice service.
Alan is a Chartered Fellow of the CIPD with 18 years’ experience in employee relations, a Chartered Manager and Fellow of the CMI, a certified practitioner and Fellow of the AHRI (Australian Human Resources Institute), and a member of the Canadian Human Resource Professional Association.
Having demonstrated a significant contribution to business and society, he is also a Fellow of the Royal Society of Arts.
In 2003, Alan was appointed to her Majesty’s Court and Tribunal Service and was one of the youngest judicial appointments to the Employment Tribunal Service, which he continues to hold.
From 2015 to 2019, Alan served as a charity trustee and Non-Executive Director for the global HR professional body, the CIPD, which represents over 140,000 HR professionals worldwide.
As an industry-leading thought leader Alan’s expertise is sought after regularly. His authoritative commentary on SME and people management issues has been featured in media outlets such as BBC News, BBC Five Live, Sky News and The Telegraph.
In 2019, Alan was named Perkbox HR Hero. The HR Hero Awards celebrate HR professionals that go above and beyond within their role.
Alan became an official member of the Forbes Human Council Resources in November 2021. The Council is an invitation-only community for senior-level human resources executives across all industries.

Sick leave and lateness

BrightHR&apos;s smart online attendance software

Easily record all common types of absence, including:

•	Doctor’s and dentist’s appointments
•	Maternity, paternity and shared parental leave
•	Time off for dependants
•	Self-isolating due to COVID-19

And when someone is off sick for more than seven days, you can use the sickness reporting tool to easily download an employee absence report to help speed up your claim under the SSP Rebate Scheme.

Managing employee absences is even easier with th

Christina is an experienced GDPR and Data Protection Specialist who offers a full range of services to businesses who want to know more about data protection, but they don&apos;t know where to start.
With over 10 years experience of simplifying data protection rules for approximately 200 businesses, she will provide you with easy to understand, straightforward advice and practical tips.
Christina uses real-life scenarios to keep data protection in perspective to reflect the daily life of busy business owners.

Managing Director

Christina Tueje - Data Protection & Cyber Security

Christina is an experienced GDPR and Data Protection Specialist who offers a full range of services to businesses who want to know more about data protection, but they don&apos;t know where to start.
With over 10 years experience of simplifying data protection rules for approximately 200 businesses, she will provide you with easy to understand, straightforward advice and practical tips.
Christina uses real-life scenarios to keep data protection in perspective to reflect the dail

WhatsApp Business: Building your engagement plan

Building your engagement plan

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