Services

STRATEGY Call - 30min FREE assessment - Scorecard Report

Impression CX Ltd

Do you know where your blind spots are?

Where sales, customer retention and profits come, often being stuck in the everyday rut, stops you from seeing the big picture. Understanding what and how your clients really want. Or perhaps where and when they want it.

As a business, what choice do you make every day? Are these strategic and taking your closer to your ultimat intent? Or are these random and thus giving spasmodic results?

Book a FREE STRATEGY call with us today and find out what you are doing well and where you might need to improve.

Antoanella Pernette

Impression CX Ltd

I do CX - that is my SuperPower. Helping small businesses understand what their clients really want. I help them build tribes of raving fans, fall in love with each other and stay that way, by implementing remarkable Customer Experience (CX). Taking a stand for the human side in Customer Experience (CX), I believe every business should implement remarkable experience as a core strategy for growth and profitability. It matters not what you sell, people buy from people! That is true still today, perhaps even more than ever. But without remarkable experience, a business will forever remain in the commodity race. Because any product/service can and will be copied. Any price can be beaten. Only experiences are and forever remain unique. I believe, in the overcrowded marketplace today, the most important competitive advantage a business could have is remarkable Customer Experience (CX). And thus, I do CX. I coach small business owner how to create and implement the CX SuperPower.

Become a member to join a vibrant community of likeminded small business owners and access expert advice.

Join for Free

You might also like…

Member stories

Dan Adair Wright

Enterprise Nation

Tue 1st Jun 2021

Yum Yum Sushi Desserts founder John Hines talks through his truly remarkable start-up story

The former TV cooking show host has overcome real personal tragedy.

Groups

Emily Lyons

The Retailer Clinic

Small Retailers Network

This is a networking and support group for small retailers. The aim of this group is to create a space for small retailers to network, troubleshoot and collaborate. I am here to help all members with any retail operations and supply chain questions.

Services

Danielle Thompson

Sustainablee

Online Workshop: Introduction to B Corp for owners of small and micro businesses

Have you heard of B Corporation or B Corp but assume it is only suited to large, corporate organisations? Do you have aspirations to build a business which has a positive impact on the world but unsure how to go about it? If so then this session is just what you need to get started. B Corp is the world leading accreditation for 'good for the world' businesses. Examining all aspects of your business it provides a framework of what best practi

No reviews yetCost: < £99

Start your business journey today

Take the first step to successfully starting and growing your business.

Join for free