One-Off Bespoke Coaching Sessions

With over 30 years of business experience in services based industries including health & wellness, financial services, insurance, retail, hospitality and education, I've learned that achieving success in business is about really knowing your customers and having a compelling product or service with a clear route to market plan. My unique business skillset has been developed via working for leading companies across the UK and Australia including Pearson, Virgin, and Insurance Australia Group. I’ve worked with small medium enterprise (SME) businesses for over 20 years including education and training providers, insurance and finance companies, electrical and IT equipment retailers, health clubs and gyms, personal training studios, cafes, restaurants, beauty salons, and various commercial equipment suppliers to provide advice and support in key aspects of business such as sales, marketing, customer service, operations and finance.  Being a business coach to me is about giving back to the business community to see it grow and prosper. I pride myself on being an empowering, growth orientated, input focused and result driven coach who has my clients vision and their business goals at the centre of all the work we do together.I take the time to get to know you and your business in its current form to ensure the support, strategies and solutions proposed are individually tailored to you achieving sustainable success. My expertise and skills include a passion for helping people, creating customer satisfaction and ‘raving fans’, and excellent communication. In helping SMEs I can assist with clear strategic and tactical planning, improving product and service offerings, people management, customer service, sales training and coaching, tech platforms including CRM, effective goal setting, leadership and management coaching, finances including budgeting and forecasting, digital optimisation, and marketing. I work with individual revenue contributors, business owners, senior leaders, managers, business development teams, marketing, learning & development, and people (HR) who need to optimise business growth through improving personal productivity, personal management, and motivational and strategic leadership. My 30+ years of business experience including specialising in sales and marketing is key to coaching business owners and teams to improve and optimise results via reviewing the core areas of their business to identify peak performance zone triggers to leverage growth.