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Design a Customer Experience Program For Your Business

Design a Customer Experience Program For Your Business
Louise Lally
Louise Lally
Business Owner
Louise Lally

In this program is ran over 8 weeks it will entail the following;

An assessment of your own selling style and how to utilize this best in selling to your customers.
Identify who your customer are and who they aren't and where to find them.
Create customer profiles for your business and how to adapt to each profiles preference of communication to increase sales conversion in your business.
Design your own customer experience journey using the 6 step model Louise teaches to her clients.
Analyze the success of your customer experience journey through tools that will measure the key performance indicators across your customer touchpoints in your business.
 
Louise Lally
Louise Lally
Business Owner
Louise Lally
 
Founder of Louise Lally Training Academy. Louise has worked in the Retail Industry in leadership roles for over 14 years she brings her knowledge of coaching, business and customer experience into the Training Academy. The Training Academy delivers workshops, programs and talks in the following areas: Customer Experience Coaching for Teams and Managers Psychometric Assessment Program using DISC model 1:1 Mentoring for Retail Owners and Managers Emotional Inteligence in the workplace

Become a member to join a vibrant community of likeminded small business owners and access expert advice.

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