Customer Relationship Management

My mentoring focus is on Lead Generation, Strategy and ROI of Digital Marketing, Product Market Fit (PMF), Customer Relationships and retention for SMEs. I am the first to introduce the Cloud Contact Center solution over Mobile networks in Pakistan. This solution is running with two mobile operators in Pakistan, i.e., China Mobiles Pakistan and Telenor Pakistan. Track record of success completely bootstrapped - scaled from 0 to 6,000,000 calls/ month, supporting 4000+ SMEs Corporates including banks, online stores, Car dealerships, restaurants, and hospitals are using this service every day to handle their orders and service inquiries.