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CRM and customer engagement strategies + technology selection

CRM and customer engagement strategies + technology selection
Jeremy Cox
Jeremy Cox
CEO Founder
CX-Create Ltd

I like to understand how the business works and where its customer engagement capabilities might be significantly improved through technology. As an analyst of the CRM marketplace with regular briefings from key vendors, I can guide business owners to make the right choices and get the best out of relevant technologies.
 
Jeremy Cox
Jeremy Cox
CEO Founder
CX-Create Ltd
 
Jeremy is the founder of CX-Create. He is recognized by major CX vendors, clients, and former colleagues as a leading thinker in customer experience and engagement. Formative experiences in the 1990s at IBM convinced him of the critical importance of understanding the business world from the outside in. These insights were put to practical use in his former roles as a principal CRM consultant at KPMG Consulting and as an independent consultant supporting public and private sector organizations.Jeremy also has a passion for continuous innovation, and has written many reports on tech-startups that are bringing new capabilities to businesses. He has been commissioned by Oracle to interview and report on startups supported by the highly successful, Oracle for Startups program. You can find out more about this in our regular blogs. UPDATE: The interviewing and reporting on tech-startups, has engendered an interest in sustainability. I'd welcome approaches from any tech startup in this field. To hear their story and write a report along the lines of these blogs: https://cxcreate.io/four-startups-show-the-way-to-sustainability/
 

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