Giving effective feedback: Growth Platform

Feedback is one of the most powerful communication tools successful managers and leaders have. There is evidence to support that effective feedback can play a major role in improving employee engagement, performance and development and can be instrumental in driving business success.

The problem, however, is that providing feedback can sometimes be uncomfortable and lead to challenging conversations. Many of us worry about how to manage the reactions of others, damaging workplace relationships and controlling our emotions in situations like this and it can be tempting to avoid them.

This workshop will provide you with the knowledge and skills to feel more comfortable and confident when giving feedback. You’ll learn about:

• different types of feedback
• the characteristics of effective feedback
• key skills to delivering effective feedback
• models to help you structure conversations
• strategies for handling more challenging conversations

You'll leave the session with your personalised action plan to continue developing feedback skills in the workplace.

Enterprise Hub Skills at Liverpool John Moores University is funded by the European Social Fund. This programme is open to people living in the Liverpool City Region (Liverpool, Sefton, Knowsley, Wirral, St Helens, or Halton) but please contact the team to check full eligibility criteria.

If you have not already done so, you will need to provide evidence of your right to work in the UK and fill in a registration form. Examples of evidence you could provide include:

• passport
• payslip
• birth or adoption certificate

You will also need some evidence of your current employment status, but the team will discuss this with you based on your individual circumstances. Please email our team for further information.

Enquire about the training now