Terms of Service


Thank you for your interest in creating an account on Enterprise Nation. These terms of service (the terms) (together with our privacy policy and terms of website use) provide information about us and the legal terms and conditions including those on creating an account on Enterprise Nation, purchase of tickets for workshops and events and any online courses or programmes (services) and use of e-courses, videos and e-books (products) listed on our website (website).

These terms apply to your account on Enterprise Nation and to the sale of products and services to you. Please read these terms carefully and make sure that you understand them, before creating an account or purchasing any products or services from the website.

In these terms, the following terms and expressions have the meanings set out against them below:

  • 1.1. we/us/our means Enterprise Nation.
  • 1.2. affiliate means, in relation to a company, that company’s subsidiary, holding company or any company under common control with that company.
  • 1.3. application form means the account application form available on the website.
  • 1.4. business day means a day, other than a Saturday, Sunday or public holiday, when banks are open for normal business in the City of London.
  • 1.5. code of conduct means our code of conduct for attendance at events, as attached as Appendix A and as amended from time to time.
  • 1.6. content means any and/all materials, data, information and products, in any media, provided in relation to or forming part of your account, products and services.
  • 1.7. contract means the contract between you and us for your account on Enterprise Nation, comprising these terms together with the application form.
  • 1.8. event means a workshop, course or other event organised by Enterprise Nation.
  • 1.9. intellectual property means patents, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered.
  • 1.10. software means the intellectual property in any software that is made available for use or download from the website.
  • 1.11. support programme means any programme delivered by Enterprise Nation, with or without third party sponsors.
  • 1.12. website means www.enterprisenation.com.
  • 2.1. ‘Enterprise Nation’ is the trading name and registered trademark of Enterprise Nation Limited, a company registered in England & Wales, company no. 04676798 registered office: 3rd Floor, 3 Fitzhardinge Street, London, United Kingdom, W1H 6EF. We are registered for VAT under No. GB813 1308 72.
  • 2.2. You may contact us by telephoning our Customer Service team on 020 3871 2922 or by emailing us at hello@enterprisenation.com. If you wish to give us formal notice of any matter in accordance with these terms, please see clause 16.

Your use of the website is governed by our terms of website use. Please take the time to read these, as they include important terms which apply to you.

We only use your personal information in accordance with our privacy policy. We use cookies on the website, details of which can also be found in our privacy policy. Please take the time to read our privacy policy, as they include important terms which apply to you.

To create an account on Enterprise Nation and access to products or services from the website is only available to you if you are at least 18 years old.

  • 6.1. You may be required to set-up an account with Enterprise Nation in order to participate in certain support programmes.
  • 6.2. The sign-up form on the website will guide you through the steps you need to take to set-up an account. After you complete the application form and submit it to us, we shall send you an email acknowledging our receipt of your form and subsequent account creation.
  • 6.2. Code of Conduct: all account holders when attending events or participating on programmes must comply with the Code of Conduct. Failure to do so will entitle Enterprise Nation to terminate your account and/or bar you from attendance at events/participation in programmes.
  • 6.3. Payment: there is no cost to create an account on Enterprise Nation.
  • 6.4. Termination of account: you may terminate your account at any time via your account settings.

    The intellectual property in content on the website and in products and services is the property of Enterprise Nation or its licensors and is protected by copyright, trademarks, database rights and other intellectual property rights. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website or for sale from the website without written permission from us.

  • 8.1. Your account and Enterprise Nation’s services and products are provided for internal use by your business, and you agree not to use any products or services for any resale purposes.
  • 8.2. Nothing in these terms limits or excludes our liability for:
    • (a death or personal injury caused by our negligence;
    • (b) fraud or fraudulent misrepresentation; or
    • (c) any other liability which cannot be excluded by law.
  • 8.3. Subject to clause 8.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract for:
    • (a) any loss of profits, sales, business, or revenue;
    • (b) loss or corruption of data, information or software;
    • (c) loss of business opportunity;
    • (d) loss of anticipated savings;
    • (e) loss of goodwill; or
    • (f) any indirect or consequential loss.
  • 8.4. Your attendance at a meeting and use of any content is at your sole risk and responsibility and you acknowledge that all content is provided "as is" and "as available". content is made available for the account holders’ general information and any advice, opinion, statement or other information forming part of the content is not intended for trading or to address any account holders’ particular requirements.
  • 8.5. We make no representations or warranties:
    • (a) that an account or attendance at any event or use of any content will be appropriate for any particular purpose;
    • (b) about the accuracy, reliability or completeness of any content;
    • (c) about the results obtained from membership or accessing or attending any event or using any content; or
    • (d) that the use of any of the content will not infringe the Intellectual Property rights of any third party.
  • 8.6. It is your responsibility to ensure that an account or an event or any products or services are suitable for your requirements. We accept no liability if such account, content, products or services do not meet your requirements.
  • 8.7. We give no assurance that materials on the website are appropriate or available for use in locations outside the United Kingdom or that the website’s contents are in accordance with the laws of any other jurisdiction. If you choose to access the website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
  • 8.8. Although the event details on the website are correct at the time of publication, in certain circumstances it may become necessary to change the format, content, venue, speakers, hosts, moderators and/or timing of an event. We shall use our reasonable endeavours to notify all attendees of any such changes prior to an event but, subject to clause 10, shall have no liability for any expenses incurred by account holders in relation to such changes.
  • 8.9. Our site contains links to the websites of third party suppliers and small business advisers. Whilst we have taken reasonable care in selecting third party suppliers, we do not endorse them in any way and you are responsible for determining whether the services of such third party suppliers are appropriate for your business. We shall have no liability in respect of any advice given by such third parties or advisers, or any services or products included in any such external website links. All services offered by third parties and advisers are subject to their terms of business. You are responsible for reviewing those terms of business and taking independent advice in relation to them if appropriate.
  • 9.1. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the contract that is caused by circumstances outside our control, as defined in clause 10.2.
  • 9.2. Circumstances outside our control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, extreme weather conditions, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks, failure of electric power, gas, water, or other utility service or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  • 9.3. If circumstances outside our control occur which affect the performance of our obligations in relation to any event or services:
    • (a) we will notify you as soon as reasonably possible; and
    • (b) our obligations under these terms shall be suspended and the time for performance of our obligations will be extended for the duration of the circumstances outside our control.
  • 9.4. Where the circumstances outside our control require us to cancel an event, we shall use our reasonable endeavours to reschedule the event to a new date within 3 months of the original date and, if we are unable to do so, we shall reimburse all fees paid in respect of the original event.
  • 9.5. Where the circumstances outside our control affect our delivery of products to you, we will arrange a new delivery date with you after the circumstances outside our control are over.

You shall indemnify us against all costs, claims, damages, liability and expenses (including any reasonable professional fees) which we might incur by reason of your breach of these terms, including, without limitation any losses which we may suffer as a result of the unauthorized use by third parties of any user name and password issued to you, except in circumstances where you can demonstrate to our satisfaction that such third party obtained the relevant details through no fault (including, without limitation, negligence) on your part.

We may make amendments to these terms from time to time. Any such amendments shall be posted on the website and material changes shall be notified to account holders by email. It is your responsibility to refer regularly to these terms and note any amendments. Amendments will come into effect immediately on the amended terms being posted on the website and you will be deemed to have accepted them if you access the website after that time.

The contract states the entire agreement and understanding between you and Enterprise Nation relating to your account and/or access to or attendance at events and supersedes all previous terms, communications and discussions relating thereto.

  • 13.1. We may terminate the contract with immediate effect by notice in writing if an account holder commits a material breach of these terms.
  • 13.2. Cancellation of an account holder’s access to any event and/ or use of any content shall not affect any provision of the contract which is expressly or by implication intended to come into effect or to continue in effect after such cancellation or expiry.
  • 14.1. We may transfer our rights and obligations under the contract to an affiliate without obtaining your prior consent.
  • 14.2. We may sub-contract any of our obligations under the contract to any other person provided that this shall not affect your rights or our obligations under these terms.
  • 14.3. You may only transfer your rights or your obligations under these terms to another person with our prior written consent.
  • 14.4. The contract is between you and us. No other person shall have any rights to enforce any of these terms.
  • 14.5. Each of the clauses of these terms operates separately. If any court or relevant authority decides that clause is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
  • 14.6. If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. Any waiver by us of a default by you shall not mean that we will automatically waive any later default.
  • 15.1. Any notice or other communication given by you to us, or by us to you, under or in connection with the contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.
  • 15.2. A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second business day after posting or if sent by e-mail, one business day after transmission.
  • 15.3. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
  • 15.4. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

The contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the contract or its subject matter or formation (including non-contractual disputes or claims).

This code of conduct applies to all Enterprise Nation spaces, including: social media, mailing lists and events.

Enterprise Nation is dedicated to a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religious opinions. We do not tolerate harassment of participants in our events, in any form, online or offline.

Violations include, but are not limited to:

  • Offensive comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion
  • Sexual comments or images in public or directly to event attendees, without permission
  • Sustained disruption of talks or other events
  • Inappropriate physical contact; unwelcome sexual attention
  • Photography or recording of specific participants unless explicit permission has been given
  • Please note that photography and videoing of presentations is generally permitted, unless stated beforehand
  • We sometimes video and photograph Enterprise Nation events for use on our blog and social media. If you would prefer not to feature in these, please make this known to one of the team at the beginning of the event or by emailing hello@enterprisenation.com in advance

Anyone asked to cease in any of the behaviour listed above will be expected to comply immediately. On receiving a report of violations, Enterprise Nation staff or event organisers / contractors working on their behalf may take any action they deem appropriate, including warning the offender or expulsion from an event with no refund.

If you have any concerns relating to this code of conduct, please contact Enterprise Nation by emailing hello@enterprisenation.com or by speaking with a member of the team at an event. All reports will be treated in the strictest confidence.

Harassment and other code of conduct violations reduce the value of our community for everyone. We want you to be happy in our community and adhering to this code of conduct will help make a better experience for all.