How to wow Londoners and boost sales for your small business

Feeling the squeeze of inflation and rising customer acquisition costs?

In this webinar, e-commerce consultant Caroline McQueen reveals how to turn an exceptional customer experience into your secret weapon for sales success.

While some shoppers might be tightening their belts, a whopping 70% are still willing to spend more with brands that align with their values. That's a goldmine waiting to be tapped. Discover how to do it with the latest tech trends and consumer psychology hacks.

Key takeaways from this session:

• Three data-backed strategies to design a digital customer experience that resonates with your audience (think: fewer abandoned carts, more sales!)

• Frictionless upselling techniques that feel natural and leave your customers feeling empowered, not pressured

• The secret to building brand loyalty that fuels repeat purchases and turns happy customers into your biggest cheerleaders (think: free marketing magic!)

Take our free Business Success Check

Create a free account with Grow London Local and get personalised recommendations for how to take your business forward.

You'll also get access to all the benefits of an Enterprise Nation membership. Sign up to Grow London Local now