How to wow Londoners and boost sales for your small business

Feeling the squeeze of inflation and rising customer acquisition costs?

In this webinar, e-commerce consultant Caroline McQueen reveals how to turn an exceptional customer experience into your secret weapon for sales success.

While some shoppers might be tightening their belts, a whopping 70% are still willing to spend more with brands that align with their values. That's a goldmine waiting to be tapped. Discover how to do it with the latest tech trends and consumer psychology hacks.

Key takeaways from this session:

• Three data-backed strategies to design a digital customer experience that resonates with your audience (think: fewer abandoned carts, more sales!)

• Frictionless upselling techniques that feel natural and leave your customers feeling empowered, not pressured

• The secret to building brand loyalty that fuels repeat purchases and turns happy customers into your biggest cheerleaders (think: free marketing magic!)

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