Glenn (left) will be online from 12.30pm to provide his insight into your customer service dilemmas and offer his tips for sterling customer service, wheth...

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Enterprise Nation has helped thousands of people start and grow their businesses. Led by founder, Emma Jones CBE, Enterprise Nation connects you to the resources and expertise to help you succeed.

Webchat: Ask Moneypenny how you can deliver excellent customer service

Glenn Jackson, managing director of leading call answering and virtual PA service 

, will be answering your customer service questions in our next webchat tomorrow, Wednesday 24th July.

Glenn (left) will be online from 12.30pm to provide his insight into your customer service dilemmas and offer his tips for sterling customer service, whether you want to know the best way to deal with queries or complaints or how to provide the kind of service that gets people talking.

 just set yourself a reminder in the Cover It Live box below or come back at 12.30pm on Wednesday, sign in and ask away! It's also worth checking out our 

 for Enterprise Nation Club members below.

Glenn's webchat is the latest in a series of online Q&As we're running with leading brands. You 

 in the series and pick up tips from the experts on topics that include email marketing, effective websites, managing events and branding.

OFFER: Try out Moneypenny FREE for two weeks, then get 50% off standard pricing****Â

We're offering Enterprise Nation Club members a 

 of Moneypenny for two weeks, then a 50% discount on Moneypenny's standard packages. The small business package offers:

Membership of the Enterprise Nation Club is 

 and gives you access to a range of offers to help you start and grow your business, as well as exclusive networking opportunities, discounts on books and events and the chance to get your voice heard by government. 

&lt;p&gt;Hello, I'm Amanda, Enterprise Nation's&amp;nbsp;adviser community manager. I oversee communications, content and events for our active and collaborative adviser community. I'm here to help our members make the most of opportunities and ensure we're constantly improving what we offer.&lt;/p&gt;

&lt;p&gt;Previously, I've worked across a range of professional services industries specialising in diversity and inclusion and&amp;nbsp;corporate culture. I founded&amp;nbsp;an award-winning corporate&amp;nbsp;D&amp;amp;I&amp;nbsp;initiative&amp;nbsp;and led community strategies for a global board-level women’s network.&lt;/p&gt;

&lt;p&gt;An aspiring writer and storyteller. My&amp;nbsp;roots are from Wisconsin but I have lived in the UK for over 11 years. I enjoy&amp;nbsp;going to gigs, fitness, camping, and&amp;nbsp;far away places.&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Adviser Community Manager

How to build a £100k online consultancy business model

Rachael Howourth turned her biggest challenge into her greatest strength.

Multi-award-winning named as one of the top 40 Digital UK Women to watch 2020, Business Consultant Online Innovation /Technology Enabler, Digital Transformation and, Marketing Specialist. 

Specialist areas include Business Systems, Process/Workflow, Digital and Online Business Models, Business Strategy, Demand/ Lead Generation, Marketing Funnels, Business Systems, Processes, Integrations, API Strategy, Workflow, Digital Business Models and Online Business Strategies, Sales Marketing Funnels. 

Supporting Global Clients, Katrina Consult’s, Trains/Coaches Agencies, Corporations, and Business owners with her framework process. With features in Forbes, Psychologies Magazine, and The Times, Kat assists clients to build a plan, solution, and strategy, to increase digital business growth, sales and passive income. Supporting and educating you to choose the best technology, create conversion optimised products to and sell via automated sales systems that are the best fit for your Business, skillset, and lifestyle.

After a successful career in Project Management and Marketing, Katrina now Consult’s, Trains, and Coaches Agencies, Corporations, and Business owners with In-House CPD Accredited and certified solutions and strategy to audit and build Automated and active Sales Funnels, Lead Systems and Client Acquisition Funnels.

A certified and qualified Adult Trainer as well as being trained with industry experts such as Harvard Online and Silicon Valley Innovation Center. Blending Academia, Corporate, Business, Practice and Theory, a serial accomplished Entrepreneur and Consultant. With over 21 years of extensive experience as a Marketing Strategist, Project Programme/PMO Manager and a Digital Business Transformation Analyst.

I help entrepreneurs automate and organize their back office systems to maximize their time and money.

I help mid-level supervisors build their soft-skills so that they transform into high-level, organisational leaders.

I help scale-ready businesses to design the most profitable and sustainable digital tech solutions and systems.

Support businesses to attract high quality consistent leads and clients they want to attract to achieve their income aspirations and the freedom based lifestyle they truly desire.

I help entrepreneurs create websites that attract customers and convert sales.

www.katrinayoungconsulting.com

www.aggregatordigital.com

Director - Consulting, Mentoring & Training   Business Consultant | Digital | Senior Marketer

Digital Business and Culture Transformation Hub

We provide training, workshops, resources, expertise, and consultation support in adopting digital, technology, and innovative methods for business marketing, operations, systems, learning, and operations.

Creative Director

Finding and Talking to your Customers

&lt;p&gt;What will you get?&lt;/p&gt;

&lt;p&gt;You will have a wonderfully effective and easy to implement marketing playbook.&lt;/p&gt;

&lt;p&gt;What you cover&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;How to really get to know your customers; who they are, where they spend their time.&lt;/li&gt;
	&lt;li&gt;How to talk to them, and why they should care about you.&lt;/li&gt;
	&lt;li&gt;How to select the right channels to interact.&lt;/li&gt;
	&lt;li&gt;How to get them excited.&lt;/li&gt;
	&lt;li&gt;You

I am the Co-Founder Jampot Business support. We work with entrepreneurs, small businesses and startups supporting them with everything from EA to HR, Marketing to Finance/Accountancy, Web & Graphic Design to Legal Consultancy and all on a here-when-you-need-us basis.

Webchat: Ask Moneypenny how you can deliver excellent customer service

Glenn Jackson, managing director of leading call answering and virtual PA service Moneypenny, will be answering your customer service questions in our next webchat tomorrow, Wednesday 24th July.

Replay previous chats in the series

Join in the webchat

OFFER: Try out Moneypenny FREE for two weeks, then get 50% off standard pricingÂ

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