Posted: Tue 23rd Jul 2013
Glenn (left) will be online from 12.30pm to provide his insight into your customer service dilemmas and offer his tips for sterling customer service, whether you want to know the best way to deal with queries or complaints or how to provide the kind of service that gets people talking.
It's easy to join in the chat: just set yourself a reminder in the Cover It Live box below or come back at 12.30pm on Wednesday, sign in and ask away! It's also worth checking out our exclusive Moneypenny offer for Enterprise Nation Club members below.Â
Glenn's webchat is the latest in a series of online Q&As we're running with leading brands. You can replay previous webchats in the series and pick up tips from the experts on topics that include email marketing, effective websites, managing events and branding.
We're offering Enterprise Nation Club members a free trial of Moneypenny for two weeks, then a 50% discount on Moneypenny's standard packages. The small business package offers:
support exactly when you need it delivered by your own personal assistant
callers put through to landlines or mobiles, and messages sent immediately via email or text
temporary cover for lunch times, holidays and illness
peace of mind to get on with what you do best.
Membership of the Enterprise Nation Club is just Â£20 a year and gives you access to a range of offers to help you start and grow your business, as well as exclusive networking opportunities, discounts on books and events and the chance to get your voice heard by government. Join the Club!