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UX tips: Know your customers and how to talk to them

UX tips: Know your customers and how to talk to them
Liz Parham
Liz Parham
UX & user research specialist
Liz Parham UX

Posted: Mon 18th Jan 2021

 
Liz Parham
Liz Parham
UX & user research specialist
Liz Parham UX
 
MSc E-commerce graduate, specialist in user experience (UX) and user research. My name is Liz and I have worked in UX (user experience) and user research for well over a decade where I’ve seen many companies struggle to apply the UX books and blog posts they found compelling to their own products and customers.  With my experience, I am able to see what the fundamentals were and how to adapt them to different contexts and cases. As a hugely passionate proponent of user-centred techniques for product development, I would love more companies to be able to do so too. If you can identify with wading through dozens of UX books, webinars and blog posts wondering where to start, or maybe you're new to UX but also want to end the endless tinkering of your interface, let's talk and see how I might be able to help you get results!

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