Loading profile data...

Loading profile data...

BUSINESS NEWS

SMEs represent over 99% of UK businesses, but only one in five Brits realise it

SMEs represent over 99% of UK businesses, but only one in five Brits realise it
Dan Martin
Dan MartinDan Martin Content & Events

Posted: Wed 14th May 2025

Despite there being 5.5 million small and medium sized businesses in the UK which make up 99.8% of all of the UK's firms, only 21% of Brits know the number is that large.

That's the finding of a new report by Constant Contact, which is currently running a competition with Enterprise Nation for small businesses to win a TV ad on Channel 4.

The study looked at consumer attitudes towards small businesses in the UK, Australia, Canada, and the US.

Despite the lack of knowledge about how many SMEs there are in the UK, the study found strong support for small businesses. 82% of global consumers said small firms positively impact their lives, 83% would be upset if their favourite small business closed and 40% admitted they'd feel devastated.

Two fifths of global consumers said they visit a small business at least once a week, with Brits showing a preference for wellness and retail shops.

Across all four countries, the most loved small business types were:

  1. Restaurants, bars,
and other
food and drink businesses

  2. Grocery stores

  3. Retail and speciality shops

  4. Locally owned franchises

  5. Personal care and wellness facilities

The report concluded:

"Consumers around the world consistently choose small businesses not just for what they sell, but for what they represent: quality, character, and community.

"So, whether you're a consumer choosing where to spend, a business owner wondering what matters most, or a journalist looking to capture the spirit of local economies, the main message is simple: Small businesses matter more than most people realise, and much more than they're often given credit for."

Smiling woman with apron at a cash register, blue background with text: "Win a TV ad for your business." Logos of Constant Contact and Enterprise Nation.

Dan Martin
Dan MartinDan Martin Content & Events
I'm a freelance content creator and event host who helps small businesses and the organisations that support them. I'm also Enterprise Nation's Local Leader for Bristol. I have 20 years of experience as a small business journalist having interviewed hundreds of entrepreneurs from famous names like Sir Richard Branson and Deborah Meaden to the founders behind brand new start-ups. I've worked for a range of leading small business publications and support groups, most recently as head of content at Enterprise Nation where I was responsible for the prolific output of content on the company's blog and social media. I now freelance for Enterprise Nation as the website's news reporter and as the host of the Small Business sessions podcast. I'm based in Bristol where I run and host regular events with the local small business community in my role as Enterprise Nation's Local Leader for Bristol. I also have strong connections with other major business organisations in the south west region. In total, I've hosted over 100 events including conferences with an audience of hundreds for international brands like Xero and Facebook and live web chats from inside 10 Downing Street. With my partner, I co-run Lifestyle District, a lifestyle blog focused on culture, art, theatre and photography.

You might also like…

Get business support right to your inbox

Subscribe to our newsletter to receive business tips, learn about new funding programmes, join upcoming events, take e-learning courses, and more.