When to hire your first operations leader

As a founder, you're used to doing it all – finance, people, compliance, customer success and more.

But at some point, juggling every function yourself stops your business from growing. That's when it's time to bring in your first operations hire.

But should that be an operations manager, head of operations, chief of staff or chief operating officer (COO)? And how do you decide what's right for your stage?

In this Lunch and Learn, Aušrinė Keršanskaitė, co-founder of Operations Nation, walks you through how to spot the signs that you're ready, what different operations roles look like and how to make sure your first hire is set up to succeed.

Topics covered in this session

• Knowing when you're ready: Clear signs that the founder "do-it-all" model is slowing you down

• Picking the right role: How to decide between an operations manager, head of operations, chief of staff or COO depending on your business's needs

• Setting yourself up for success: The onboarding, scope and expectations that make the difference between a hire that thrives and one that struggles

About the speaker

Aušrinė Keršanskaitė is a seasoned operations leader and the co-founder and CEO of Operations Nation, the community-powered knowledge hub connecting start-up and scale-up operations leaders globally.

With over a decade of hands-on experience navigating the unique challenges of fast-growing start-ups, Aušrinė has played an instrumental role in guiding companies through their evolutionary journey from pre-seed stages to Series B and beyond.

Since launching Operations Nation together with her co-founder Charlene Peters Chen, she's grown the community into a go-to hub for ambitious operations leaders.

There's a vibrant discussion forum, community events, its flagship COO course and the popular annual cONference – supporting operations leaders at every stage of their careers.

People also watched

• When to hire a COO and the qualities to look out for

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