Find out why having a straightforward, agile approach is critical in today’s business environments and learn some effective attitudes to achieving success.

How to use agile working to meet customer demands | Lunch and Learn

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In this business.connected Lunch and Learn, Samsung's Michael Larrington discusses how running projects can be daunting, risky and costly.

Having a straightforward and agile approach is critical in today's changing business environments. Rather than focusing on project methodology, Michael distils some simple but effective attitudes to achieving successful delivery.

, providing additional training and support for small businesses. This webinar is part of the Lunch and Learn series for business.connected.

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Lunch and Learn: How to use agile working to meet customer demands

Having a straightforward and agile approach is critical in today’s changing business environments.

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Hello! I am a Programme Manager at Enterprise Nation, with a passion for providing support for small business owners through digital campaigns with our partners. I have a particular love for all things marketing, online and in-person events and strategy!&nbsp;

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Kate Nightingale is a consumer psychologist and brand strategist.
She is a founder of Humanising Brands, a strategy and innovation agency for challenger brands. Our mission is to create a better world by making brands more HUMAN.
Kate works with retail and other consumer brands across brand strategy, customer experience, design, and innovation. From category defining start-ups, through scale-ups in need of a serious brand strategy pivots to national and global brands adapting their brand strategy and innovating. Kate’s expertise is especially sought after by brands that aim for true differentiation not only in the market but more importantly in consumers’ minds.
Throughout the years Kate worked with brands like Swarovski, Dowsing &amp; Reynolds, Klarna, Harvey Nichols, Samsung, Zopa Bank, Disney, Crowd DNA as well as various start-ups and large established luxury marketplaces.
Kate founded Humanising Design in October 2022, an insight platform at the intersection of design and science. Sharing inspiring and mindbending content spanning all design disciplines from architecture, through branding and UX to product and material design. We envisage the world where design and science collaborate seamlessly together to create a better world and human experience.
Kate is also a lecturer in consumer psychology, consumer behaviour and customer experience at Regent’s University and London College of Fashion. She speaks at numerous industry conferences (Future Stores, eTail Europe, Future Branches, Global Female Leaders) and is often approached by press including The Business of Fashion, Vogue, Sky News, BBC News and Channel 4 News.
About Humanising Brands
We are a strategy and innovation agency for challenger brands.
Bonkers and courageous are our favourite people. Empathetic and compassionate are our favourite companies. Bold and impactful are our favourite brands.
What makes us different?
Founded by a renowned consumer psychologist Kate Nightingale we base our work on robust behavioural and business research.
We know that one size does NOT fit all and that all brands and people are unique and so is our work for you.
What we are brilliant at?
We are masters in brand differentiation. Brand strategy pivots and creating new industry leaders are our bread and butter.
How do we do that?
We inherently understand consumer behaviour and can easily predict the future trends.
What’s more? We don’t stop on strategy but actually get our hands dirty and apply it to design, customer experience and marketing.
Why do we do that?
We believe that brands create our culture and shape human behaviour. We exist to create a better world by making brands more human.
Just some brands we worked with…
Klarna, Swarovski, Dowsing &amp; Reynolds, SNUG, Zopa Bank, London Designer Outlet, a few luxury marketplaces and department stores we are not allowed to name and an incredible collection of socially and environmentally impactful start-ups across fashion, food, homeware, accessories, markeplace models and more.

Chief Behavioural Officer and Founder

Brain Spark - 1hr Intensive Consultation

Do you have a challenge or an idea for growth but not entirely sure how to approach it?

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Mark is an trusted commercial board level executive with 19 years enterprise and 13 years B2B SME experience, currently working with a range of companies from a £1bn+ Logistics company to a mid-size Oil &amp; Gas company with £500m in assets to SMEs ranging in size from £1m to £30m.
With knowledge across numerous commercial sectors including Financial Services, Energy, Data/Telco and Sport, and entrepreneurial type environments, like the London 2012 Olympic &amp; Paralympic bid team and three self-owned small businesses, Mark has both domestic and international expertise in B2B revenue growth, lead generation and strategy development. Communications, networking, maintaining outstanding relationships and client retention are key to Mark’s success.
Today Mark specialises in management consultancy, strategy development, sales, mentoring and executive coaching and helping companies understand where their people like to devote their energies and make an impact using The GC Index®. He also trains all newly accredited GCologists how to effectively engage and sell to their prospects and clients.
He works with CEOs, executives and senior leaders to grow both their businesses and professional brands. After spending two decades working in large multi-corporates (NatWest, EDF and Colt), Mark now works with SME leaders with a focus on strategy, sales and people development. As a Consultant, Mark now mentors and coaches winning teams and helps business leaders ensure they have the right teams in place, with complementary energies and impact.
Key career achievements include:
<ul>
<li>Mark led the team which rebranded London Electricity Group to EDF Energy (2002);</li>
<li>Was a key member of the winning London 2012 Olympic &amp; Paralympic team (2003-05) securing £6m in funding;</li>
<li>Relaunched Colt’s brand winning the 2006 World Communications Award for Best Brand;</li>
<li>Has generated sales in excess of £20 million for his clients in the last ten years;</li>
<li>And has conducted over 400 profile reviews for The GC Index® with senior executives.</li>
</ul>
Mark has a Diploma in Executive Coaching from The Association of Executive Coaches (AoEC) and is an Accredited Master GCologist with The GC Index®. He is also a full member of both The Association of Business Mentors (ABM) – and as a mentor on HM Government’s Help To Grow Management Programme delivered 42 mentor programmes to SME Business leaders – and The Institute of Directors (IoD).
Mark holds a BA in Economics &amp; Social History from the University of Exeter.

Director

Mark Savage

Mark is an trusted commercial board level executive with 19 years enterprise and 13 years B2B SME experience, currently working with a range of companies from a £1bn+ Logistics company to a mid-size Oil &amp; Gas company with £500m in assets to SMEs ranging in size from £1m to £30m.
With knowledge across numerous commercial sectors including Financial Services, Energy, Data/Telco and Sport, and entrepreneurial type environments, like the London 2012 Olympic &amp; Paralympic bid team an

How to use agile working to meet customer demands | Lunch and Learn

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