From the first interaction to the last payment, find out how you can build a customer experience to fit the digital age.

In this Lunch and Learn, marketing and communications expert 

 explains how to convert leads into clients, drive loyalty and grow your bottom line. 

Maor specialises in helping small businesses streamline their finances through clever use of technology and customer experience.

In this webinar, marketing and communications expert Maor Aharoni explains how to convert leads into clients, drive loyalty and grow your bottom line. 

Lunch and Learn: Boosting customer experience in the digital age

Webinar

 Lunch and Learn: Boosting customer experience in the digital age

Watch back: Boosting customer experience in the digital age

Karen Riddick is an Ecommerce adviser. She specialises in seller perspective training on marketplace giants such as Amazon, Etsy, Ebay, Wayfair - and on new wholesale platforms including Faire and Ankorstore. Karen writes and delivers Ecommerce training and consultancy for Scottish Enterprise and she is known for her honest, personal and practical approach. Her experience is always up to date since she continues to sell her ethical soft furnishings on these sites under her brand Second Nature Online.

Director

Lunch and Learn: How to sell on Faire wholesale marketplace

Learn more about Faire: what it is, its benefits and how to use it to expand your e-commerce or retail business.

I am a Chartered Accountant, having earned a respected reputation in the field of accounting, with more than 15 years of experience in working with small and medium-sized enterprises. Having worked with business owners ranging from one-man start-ups to large companies requiring a different level of services, I have developed a passion for the profession and I am driven by the success of my clients. I have spent many years in business working at boardroom level, holding various positions before being motivated to start my own practice, Makesworth Accountants, where I have blended my technical skills in accounting and tax with my business skills derived from my time in the industry. I have embraced the changing times and technologies and strongly agree that accountants are moving from being number crunchers to being reliable and trusted advisors. Throughout this process, Makesworth has been able to secure various affiliations and awards.
My objective is to add value to my clients’ businesses through the application of my extensive experience and knowledge in accounting, tax, HMRC investigations, business start-ups, and much more.
You can expect us to provide expert solutions for your business needs no matter what business model you have. You will receive a cost-effective service and a free initial consultation.

Chartered Accountant

Accountancy, Taxation and Business Advisory

Accountancy, Taxation and Business Advisory Services in the UK

I have set up and successfully run a number of businesses both for myself and for other organisations. I have a wealth of experience in leading small businesses, in both management and operations and especially technology, and love to share the benefit of my experience. I offer a free business health check and then appropriate consultancy services, whether that&apos;s one-to-one sessions or a transformation and change programme. Having spent 30 years in the corporate world, the structure of what I do is well proven.
I help SME businesses grow, through sales, marketing and commercial strategies and through process improvement and automation to optimise the cost base. I also seek out new customers and generate regular increase in sales revenue.
* Business Strategy
* Sales Improvement and Lead Generation
*Process design and automation
* Marketing (offline and digital)
* Business Start Ups (Including formations)
* Data Analytics, Reporting and CRM

Digital Transformation Expert

Using Digital Technology to power your business

Do you still rely on spreadsheets,paper records,or unintegrated systems if so  you are losing hundreds of hours a year managing unoptimsed processes, whilst your competitors are doing more with less !

Using modern digital systems has a huge impact on productivity, and in most cases, a long-term cost reduction for a business. This can cover everything from using a Customer Relationship Management (CRM) system to a fully integrated Enterprise system.

I will help you identify the most cost effect

Aoife is Co-Founder of SIAR Photography and a Brand/Marketing Consultant.&nbsp;

Aoife’s career to date includes experience both in academia and industry, unified by her keen interest in all things digital. She holds a PhD in Digital Media and Applied Linguistics and worked as a lecturer and researcher at the University of Limerick; she also has 5+ years’ experience working in marketing across a variety of industries.&nbsp;

SIAR meaning “West” or Westward” in Irish, is a range of original photography prints of Ireland founded in 2019 by husband and wife team, Gary and Aoife. SIAR offers over 100 original photographs by Gary, with each photo printed, packaged and sold from our studio in County Clare on the west coast of Ireland. Aoife brings her experience in brand and marketing to SIAR Photography, looking after our ecommerce platform, digital and social media marketing, retail partnerships and identifying opportunities for our brand and products.&nbsp;

With a personal passion for indigious SMEs, Aoife is also a Consultant and Trainer in Brand and Marketing, specialising in Digital Marketing. Her goal is to empower business owners to advance and scale their business at all stages of development.

Brand & Marketing Consultant

Aoife Lenihan

Aoife is Co-Founder of SIAR Photography and a Brand/Marketing Consultant.&nbsp;

Aoife’s career to date includes experience both in academia and industry, unified by her keen interest in all things digital. She holds a PhD in Digital Media and Applied Linguistics and worked as a lecturer and researcher at the University of Limerick; she also has 5+ years’ experience working in marketing across a variety of industries.&nbsp;

SIAR meaning “West” or Westward” in Iris

Lunch and Learn: Boosting customer experience in the digital age

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