WEBINAR

Standing out and succeeding on today’s high street

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Catherine ErdlyThe Resilient Retail Club

Posted: Wed 4th Mar 2026

The future of the UK high street is being shaped by changing customer behaviour, rising costs and the need for businesses to stand out and stay resilient.

In this Lunch and Learn, Catherine Erdly, retail expert and founder of The Resilient Retail Club, explores what high-street retailers and hospitality businesses must focus on to increase footfall, grow revenue and become both more sustainable and profitable.

With a practical, no-nonsense approach, Catherine shares five key tactics to help high-street businesses know where to focus their efforts to achieve sustainable growth.

This session is ideal for independent retailers, hospitality businesses and service providers based on or connected to the high street, as well as those considering opening a physical location.

Topics covered in this session

Five practical tactics to increase footfall, sales, and profitability
Growing a resilient high-street business in challenging conditions
Where to focus your effort to achieve sustainable growth

About the speaker

Catherine is a small business retail expert and the founder of The Resilient Retail Club. She is a Forbes.com contributor and the host of the popular Resilient Retail Game Plan podcast.

Her book, Tame Your Tiger: How to Stop Your Product Business Eating You Alive, is available now.

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Catherine ErdlyThe Resilient Retail Club

When someone tells you “oh wow, things must be going SO well in your business” – does a part of you wish they knew how lost you sometimes feel? I know how hard you work, how badly you want to succeed, how much you believe in the potential of your business, and how much progress you’ve already made. But at some point – between juggling orders, suppliers and the relentless need to keep up on social media, you’ve begun to feel overwhelmed. And financially, you may be wondering when you’ll get the chance to pay yourself a decent salary or hire in enough help. My name is Catherine Erdly and I have over 25 years experience working with product businesses of all sizes from high street names (such as Laura Ashley, Coast and Paperchase), all the way down to brand new businesses with just a handful of customers. I have helped these businesses get more organised and make more money. Now I want to help you do the same so that you feel clearer, re-energised and confident enough to take your business to the next level. If you’ve been looking for some help with your business, and you’d like a trusted expert to work with you to: - Outline what your options are to make your business a success long term- Make the most of your time- Manage your money- Support you with a new project – like a pop-up shop or wholesale- Give you the confidence to grow as a founder and business owner Then get in touch now, and let’s talk.

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