Lunch and Learn: Prepare your business for peak trading

Posted: Tue 14th Nov 2023

From the excitement of Black Friday to the holiday season, it's time to make sure your small business shines.

In this Lunch and Learn, Sarah Cummings dives into how to make sure your customers have an easy time shopping, whether they're in your store or online. She also shows you how to make their checkout process smooth and keep them happy. Happy customers mean a successful business!

Nobody likes dealing with payment issues – they can slow down your success. Here, Sarah helps you steer clear of common payment problems and gives you the know-how to protect your earnings.

Sarah is vice president of operations at Worldpay, and is responsible for ensuring small- and medium-sized business customers receive the best possible service.

Key takeaways from this session:

  • Learn how to improve the shopping experience with easy checkouts for in-store and online customers

  • Discover how to avoid common payment problems to protect your profits during peak trading

  • Get your business ready for the holiday shopping rush to maximise success

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