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WEBINAR

How to engage with your community on social media

Louise Chandler
Louise ChandlerSoundbite Media

Posted: Fri 22nd Aug 2025

Are you posting consistently but seeing zero engagement? Do you wonder how to turn followers into loyal customers and advocates?

In this Lunch and Learn with Louise Chandler, learn how to build authentic connections that foster trust and loyalty, turning casual followers into dedicated customers.

Topics covered in this session

  • How to build authentic connections that foster trust and loyalty

  • How to create value-driven content that sparks real conversations

  • How to foster a thriving online community that champions your brand

About the speaker

Louise is a two-time award-winning marketing and communications specialist with over 20 years of experience. She has developed her expertise working with great brands, such as BBC, Superdrug, HSBC, Nationwide Building Society and Prince's Trust.

In her pursuit to upskill and empower others, Louise has launched 14 different downloadable PR and marketing toolkit resources.

Louise Chandler
Louise ChandlerSoundbite Media
Fuelling Brand Narratives & Driving Results | Marketing, Communications & PR Strategist Louise Chandler is a proud marketing communications specialist with two awards to her name that leverages over two decades of experience in the media, marketing, and PR industry. Passionate about empowering individuals and businesses to articulate their stories with creative clarity with effective marketing communications strategies. How Louise can help your business: Storytelling: crafting compelling messages for different audiences (such as the media, investors, customers) Creativity: finding new and compelling ways to promote your products or services using innovative ideas Engagement: helping you to understand your audience to generate leads, sales and interaction opportunities Problem-solving: supporting you to understand why your marketing and communications isn't working and what to do next Strategy: giving businesses clarity, focus, efficient ideas to maximise time and resources Tactics: matching platforms and channels to your strategy and objectives to optimise results with free or cheap options to drive results About Louise: I'm on a mission to demystify marketing, communications, and PR. With over 23 years of experience spanning TV, radio, PR management, and business ownership, I bring a unique and comprehensive perspective to marketing and communications. My core skills encompass Digital Marketing, Marketing Strategy, Event Management, Crisis Communications, and more. I'm also a Chartered Practitioner with the CIPR, demonstrating a commitment to professional excellence. I've had the privilege of collaborating with leading names alongside AVC Immedia (working with Superdrug, HSBC, Lloydspharmacy Nationwide Building Society) as well as Network Rail, BBC Prince’s Trust and more. (My work on Superdrug Live in-store radio boosted retail sales by 10% and added over 9,000 customers in 3 weeks). Let's connect if you're looking to elevate your media and marketing tactics to thrive in the entrepreneurial landscape Subscribe to her newsletter for the best business marketing and communication tips Read Louise’s blog ‘self-employed stories’ on LinkedIn for honest and insightful perspectives on being your own boss! In her pursuit to upskill and empower others, Louise launched 14 different downloadable PR and marketing toolkit resources.

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