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WEBINAR

How to sell through WhatsApp and messaging apps

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Emma Watson
Emma WatsonEmma Watson

Posted: Thu 29th Jan 2026

Customers increasingly expect quick, convenient conversations with the businesses they buy from.

Messaging apps like WhatsApp, Facebook Messenger and Instagram DMs have become powerful channels for answering questions, giving personalised recommendations and even completing sales on the spot.

Hear how your small business can use these apps to engage customers, speed up responses and turn conversations into sales.

Find out how to provide great service, showcase products and manage orders directly from your phone.

Whether you're a small business owner, retailer or service provider, this session will give you the confidence to use messaging apps as a powerful, low-cost sales channel.

Topics covered in this session

  • Why messaging matters: The growing shift towards chat-based customer communication

  • Sales through conversation: How to recommend products and guide buyers through quick chats

  • Taking orders in-app: Practical methods for capturing customer details, sending payment links and confirming orders

  • Building trust through fast replies: Tips to deliver helpful, personalised responses without extra admin

  • Tools and shortcuts: Using templates, catalogues and automated replies to save time and stay organised

 

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Emma Watson
Emma WatsonEmma Watson
Specky & Ginge Ltd are the Social Media Agency That Turns Scrolls into Sales! We don’t just manage social media – we transform it into your most powerful growth engine. Our clients are seeing their enquiries more than double from the work we do in the first 3 months! Who wants to be a part of that party?! We solve your problem: time poor, a lack of understanding, no consistency, no plan, no leads or not knowing what your message is or who your audience is. As the UK Social Media Marketing Agency of the Year 2025/26, we specialise in creating award-winning strategies that cut through the noise, capture attention, and drive real business results. Whether you're a bold startup or an established brand ready to scale, we bring the creative firepower, data-driven insights, and platform expertise to turn engagement into revenue. 💥 What We Do Differently: Strategic Brilliance – Every post, reel, and campaign is backed by smart thinking, proven performance, and a deep understanding of your audience. Creativity That Converts – We’re not just “pretty pictures”. Our content is designed to stop thumbs and start conversations that lead to conversions. Platform-Specific Excellence – From TikTok trends to LinkedIn leads, we tailor content to each platform's strengths to maximise your impact. We rank in the top 1% in our LinkedIn SSI report, so we know our stuff! Results You Can See – We focus on metrics that matter – traffic, leads, sales, brand visibility – and we deliver. Working in 3 flexible ways: The DIY, The Do It With You and The Do It For You. Which DO are you? ✨ Why Clients Choose Specky & Ginge: We’re big enough to scale, small enough to care. We act as a true extension of your team – proactive, passionate, and always pushing for more. We don’t believe in fluff. We believe in results. If you’re ready to stop guessing and start growing, Specky & Ginge is your unfair advantage on social.

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