Posted: Wed 26th Oct 2022
The way people and businesses communicate is changing. Customers are less inclined to call or email a business they shop with, preferring to send messages instead.
The WhatsApp Business app is free to use and can help you promote your brand by communicating with your customers via a service they’re probably already using. However, the key to using it for customer care is to focus on high-quality interactions.
If you are looking to grow your business’ digital presence, in this interactive webinar you will learn how to identify your target audience and how to let these people know about your WhatsApp Business profile. You’ll also learn how to use the service to engage with your target audience in the best possible way.
Ellie Heatrick, WhatsApp Communications Manager, EMEA