How are you talking to your customers right? If you're not doing it, or not doing it well enough, one of your competitors will be.

The current crisis is the perfect time to build trust and loyalty but only if you work hard at it. This video masterclass is all about those all important messages.

creating a content strategy that will help you secure your current customers

using personality and humaity in your crisis communications

the importance of answering the big questions customers have right now

The current crisis is the perfect time to build trust and loyalty with your customers.

Video

The current crisis is the perfect time to build trust and loyalty with your customers.<br>
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&lt;p&gtBecoming inspired with OnTrack Marketing ...&lt;/p&gt;

&lt;p&gtHi - I'm Vanessa Lanham-Day and my business, OnTrack Marketing, is all about becoming inspired to fulfil your business dreams by mastering the art of marketing.&lt;/p&gt;

&lt;p&gtMost business owners are simply too close to the problem to be able to see the 'wood for the trees' and often want some support being pointed in the right direction; whether it's for the core components of a powerful marketing plan, or the structure and organisation needed to ensure systematic implementation. With over 30 years as a professional marketer, Vanessa Lanham-Day has a outstanding record for helping businesss owners achieve this.&lt;/p&gt;

&lt;p&gtWith OnTrack Marketing, I have developed a powerful seven-step process which takes you on an inspirational journey to discover how to achieve your - and your business's - marketing potential. It makes you do things in the right order - by putting the 'why?' and the 'what?' before the 'how?'.&lt;/p&gt;

&lt;p&gtThe focus is on going back to basics - remembering why you are in business and the dreams you wanted to achieve - as well as giving you laser-like focus on your customers and what they need to hear from you from you.&lt;/p&gt;

&lt;p&gtUnderstand your market.&lt;/p&gt;

&lt;p&gtUnderstand your message.&lt;/p&gt;

&lt;p&gtAnd only then embrace the many media opportunities that will seek out your audience.&lt;/p&gt;

&lt;p&gtThe result is a practical, do-able set of action plans which you'll be absolutely committed to achieving.&lt;/p&gt;

&lt;p&gtMy approach is completely inspiring - you'll leave knowing exactly what you need to do - and with the energy and commitment to go and do it!&lt;/p&gt;

&lt;p&gt"From the moment I met Vanessa she has had a huge, positive impact on my business and I've seen it grow month on month ever since. I can't afford not to use Vanessa. She always delivers. Her enthusiasm is infectious. Her advice just works!" Gavin Thorn, Photographer&lt;/p&gt;

&lt;p&gtYou get the added benefit that my OnTrack Marketing approach ...&lt;/p&gt;

&lt;p&gt- Takes the uncertainty out of your marketing - by helping you create a plan that is completely focused on your goals&lt;/p&gt;

&lt;p&gt- Controls your level of expenditure - no more cash spent on the wrong media and the wrong message&lt;/p&gt;

&lt;p&gt- Is 100% connected to implementation - this isn't a long report that you'll put on a shelf, this is all about 'making it happen'&lt;/p&gt;

&lt;p&gt- And therefore ensures you achieve your personal goals - this plan will be about you, not some generic member of your sector&lt;/p&gt;

&lt;p&gtUsing my proven signature ‘Super-Success Accelerator’ programme, I will help you to break down your marketing into its component parts, focus your thinking and ensure you are 100% committed to implementing your plan.&lt;/p&gt;

How to get your customer messages right during coronavirus

How to get your customer messages right during the coronavirus crisis

The current crisis is the perfect time to build trust and loyalty with your customers.<br>
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Multi-award-winning named as one of the top 40 Digital UK Women to watch 2020, Business Consultant Online Innovation /Technology Enabler, Digital Transformation and, Marketing Specialist. 

Specialist areas include Business Systems, Process/Workflow, Digital and Online Business Models, Business Strategy, Demand/ Lead Generation, Marketing Funnels, Business Systems, Processes, Integrations, API Strategy, Workflow, Digital Business Models and Online Business Strategies, Sales Marketing Funnels. 

Supporting Global Clients, Katrina Consult’s, Trains/Coaches Agencies, Corporations, and Business owners with her framework process. With features in Forbes, Psychologies Magazine, and The Times, Kat assists clients to build a plan, solution, and strategy, to increase digital business growth, sales and passive income. Supporting and educating you to choose the best technology, create conversion optimised products to and sell via automated sales systems that are the best fit for your Business, skillset, and lifestyle.

After a successful career in Project Management and Marketing, Katrina now Consult’s, Trains, and Coaches Agencies, Corporations, and Business owners with In-House CPD Accredited and certified solutions and strategy to audit and build Automated and active Sales Funnels, Lead Systems and Client Acquisition Funnels.

A certified and qualified Adult Trainer as well as being trained with industry experts such as Harvard Online and Silicon Valley Innovation Center. Blending Academia, Corporate, Business, Practice and Theory, a serial accomplished Entrepreneur and Consultant. With over 21 years of extensive experience as a Marketing Strategist, Project Programme/PMO Manager and a Digital Business Transformation Analyst.

I help entrepreneurs automate and organize their back office systems to maximize their time and money.

I help mid-level supervisors build their soft-skills so that they transform into high-level, organisational leaders.

I help scale-ready businesses to design the most profitable and sustainable digital tech solutions and systems.

Support businesses to attract high quality consistent leads and clients they want to attract to achieve their income aspirations and the freedom based lifestyle they truly desire.

I help entrepreneurs create websites that attract customers and convert sales.

www.katrinayoungconsulting.com

www.aggregatordigital.com

Director - Consulting, Mentoring & Training - Business Consultant | Digital | Senior Marketer

Digital Business and Culture Transformation Hub

We provide training, workshops, resources, expertise, and consultation support in adopting digital, technology, and innovative methods for business marketing, operations, systems, learning, and operations.

&lt;p&gt;I started my career in journalism and was lucky that the content marketing revolution meant my particular skills - storytelling, audience engagement, creative idea generation&amp;nbsp;and so on - were soon in demand in the business world.&lt;/p&gt;

&lt;p&gt;From drawing out the heart of a brand&amp;#39;s message to creating powerful headlines and calls to action that drive... well, action... I help businesses stand back and ask the question, &amp;quot;So what?&amp;quot; It&amp;#39;s what separates indulgent copy from copy that hits the mark with target customers / clients and actually achieves a business goal.&lt;/p&gt;

&lt;p&gt;Quality and precision are central to everything I do and&amp;nbsp;I have brought together a team of skilled professionals who have the same&amp;nbsp;level of commitment to doing their jobs to the best of their ability every day.&lt;/p&gt;

&lt;p&gt;I&amp;#39;m also passionate about flexible working and wellbeing in the workplace and am 100% committed to making sure that I do everything in my power to ensure that Rin Hamburgh &amp;amp; Co is a great company to work for as well as with.&lt;/p&gt;

Director

Brand Voice Consultancy

Attract more of the right clients by building trust through consistency.

A clearly defined brand voice creates consistency that allows you to build trust with your audience. But as a business grows and more people contribute to its content, that voice can get watered down. 

That’s why our brand voice package not only develops and defines an authentic and effective voice, language and messaging, but delivers a set of guidelines that can be used by anyone who creates content for your brand.

Our

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I've been living in a world of strategic creativity for over 23 years (so far) and have worked both client-side and agency-side, as well as operated a successful agency myself, which means over the last couple of decades, I have been at the table having strategic conversations with 1000's of businesses and leaders, helping them apply creativity so they might grow themselves and their organisations.

Today the 'day job' is heading up the UK chapter of The Spill Teem®, a global
Design Consultancy who work with organizations worldwide to help shift their thinking culture.

The Spill Teem® have an extensive background in service, product, communication and behavioural design and collectively carry 30+ years of human-centred Design experience, business strategy, and cultural change work.

My work also regularly involves delivering keynotes at events, speaking to teams, at leadership groups, masterminds and retreats. I also deliver lectures, seminars and provide training when required on the topic of brand, strategy, storytelling and human-centred design.

If you would like me to come and speak to your group or at an event or want to know how you can work with me or Spill Teem®, then please don’t hesitate to get in touch anytime.

Head of Spill Teem UK

Tim Elliott

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Let me introduce myself.

I've been living in a world of strategic creativity for over 23 years (so far) and have worked both client-side and agency-side, as well as operated a successful agency myself, which means over the last couple of decades, I have been at the table having strategic conversations with 1000's of businesses and leaders, helping them apply creativity so they might grow themselves and their organisations.

Today the 'day job' is heading up th

How to get your customer messages right during the coronavirus crisis

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