This is not done for you but facilitates the process of researching and creating an implementation plan that you use to grow your customers and revenues. It is not off the peg, but a plan is created with your input that is unique to your product and unique customer group. Between each session you are expected to complete the assignments, such as interview your top customer asking specific question to gather valuable relevant data. This is a two month sessional process, at the end you will have a workable sales and marketing implementation plan for your business.