Friday 31st May 2024

Lunch and Learn: How to communicate effectively with your customers

Lunch and Learn: How to communicate effectively with your customers
Phillip Adcock
Phillip Adcock
Adcock Solutions Limited

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Date:Fri 31st May 2024
Time:11:00 - 11:30

Ever wondered what makes your customers tick and how to connect with them on a deeper level?

We hear you! In this Lunch and Learn, Phillip Adcock will unlock the power of behavioural science and transform your business with psychology-based insights. He will explain how your customers think and make decisions so that you can engage with them more effectively.

Phillip has spent 25 years analysing shoppers and consumers in 27 countries. Having worked for 75% of the leading brands in the UK, he has helped deliver more than £2 billion in sales uplifts. Phillip has appeared on TV as a shopper and consumer expert with Rip Off Britain, Panorama, Dispatches and ITV Tonight.

Key takeaways from this session:

  • Develop a deeper understanding of how customers behave and deliver marketing initiatives that speak directly to them
  • Improve your understanding of the various factors that drive people's purchase decisions
  • Understand the psychological factors that influence behaviour and persuade more customers to take the desired action.

If you have any questions you'd like Phillip to answer during the webinar, please send them to


How to join the online webinar

When you register for the webinar, you'll receive an automatic email, including the Zoom link to access the event. The event will begin at the time and date stated in the registration information. If you don't receive the link within two hours of signing up via Eventbrite, please let us know by emailing (Note: It may be in your junk folder.)

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Phillip Adcock
Phillip Adcock
Adcock Solutions Limited
For more than 20 years, the Company I founded worked with 67% of the top 100 brands and retailers in UK. And across a further 26 Countries. Clients have included: Lindt & Sprungli, Unilever, Imperial Tobacco, Anheuser Busch, The Post Office, Asda, Tesco, and Pladis Global. My unique understanding of behavioural science, consumer psychology and shopper behaviour has empowered world famous businesses to grow share by creating more positive and engaging customer experiences. In summary, I'll help you communicate with your customers more effectively to grow your business performance using proven psychology. After 20 years setting up and runnnig my business, I successfully sold it in September 2019 and now concentrate on helping others reach and surpass their own business aims and objectives.

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