How to sell through WhatsApp and messaging apps

Price:	FREE
Date:	Thu 29th Jan 2026
Time:	14:00 - 15:00

Customers increasingly expect quick, convenient conversations with the businesses they buy from.

Messaging apps like WhatsApp, Facebook Messenger and Instagram DMs have become powerful channels for answering questions, giving personalised recommendations and even completing sales on the spot.

Join this free Tech Hub webinar to discover how your small business can use messaging apps to engage customers, speed up responses and turn conversations into sales. You'll find out how to provide great service, showcase products and manage orders directly from your phone.

Whether you're a small business owner, retailer or service provider, this session will give you the confidence to use messaging apps as a powerful, low-cost sales channel.

What you'll learn

Why messaging matters: The growing shift towards chat-based customer communication

Sales through conversation: How to recommend products and guide buyers through quick chats

Taking orders in-app: Practical methods for capturing customer details, sending payment links and confirming orders

Building trust through fast replies: Tips to deliver helpful, personalised responses without extra admin

Tools and shortcuts: Using templates, catalogues and automated replies to save time and stay organised

Who should attend

Small business owners wanting to boost sales through direct conversations

Retailers offering personalised recommendations

Service providers handling bookings or enquiries

Anyone looking to streamline customer communication through mobile chat apps

About the speaker

We'll be joined by Emma Watson from Specky and Ginge, part of the award-winning UK Social Media Marketing Agency of the Year 2025/26. Emma brings experience helping businesses turn everyday conversations into real sales through smart, strategic use of social platforms.

How to join the online webinar

When you register for the webinar, you'll receive an automatic email, including the Zoom link to access the event. The event will begin at the time and date stated in the registration information. If you don't receive the link within two hours of signing up via Eventbrite, please let us know by emailing events@enterprisenation.com. (Note: It may be in your junk folder.)

About Tech Hub

A collaboration between Google and Sage and built by Enterprise Nation, Tech Hub offers an accessible solution to support small businesses to adopt the technology they need to run and grow their ventures.

Emma Watson

Specky & Ginge Ltd are the Social Media Agency That Turns Scrolls into Sales! We don’t just manage social media – we transform it into your most powerful growth engine. Our clients are seeing their enquiries more than double from the work we do in the first 3 months! Who wants to be a part of that party?! We solve your problem: time poor, a lack of understanding, no consistency, no plan, no leads or not knowing what your message is or who your audience is. As the UK Social Media Marketing Agency of the Year 2025/26, we specialise in creating award-winning strategies that cut through the noise, capture attention, and drive real business results. Whether you're a bold startup or an established brand ready to scale, we bring the creative firepower, data-driven insights, and platform expertise to turn engagement into revenue. 💥 What We Do Differently: Strategic Brilliance – Every post, reel, and campaign is backed by smart thinking, proven performance, and a deep understanding of your audience. Creativity That Converts – We’re not just “pretty pictures”. Our content is designed to stop thumbs and start conversations that lead to conversions. Platform-Specific Excellence – From TikTok trends to LinkedIn leads, we tailor content to each platform's strengths to maximise your impact. We rank in the top 1% in our LinkedIn SSI report, so we know our stuff! Results You Can See – We focus on metrics that matter – traffic, leads, sales, brand visibility – and we deliver. Working in 3 flexible ways: The DIY, The Do It With You and The Do It For You. Which DO are you? ✨ Why Clients Choose Specky & Ginge: We’re big enough to scale, small enough to care. We act as a true extension of your team – proactive, passionate, and always pushing for more. We don’t believe in fluff. We believe in results. If you’re ready to stop guessing and start growing, Specky & Ginge is your unfair advantage on social.

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