Services

Website and Customer Journey Review

Steph Briggs Marketing

A practical review of your website from a customer, marketing and conversion perspective.

I’ll look at how clearly your website explains what you do, who it’s for, why people should trust you, and what visitors are being guided to do next.

This service is ideal for small businesses with a website that looks fine on the surface but isn’t generating enough enquiries, sales or confidence.

The review can include homepage messaging, service pages, product pages, navigation, calls to action, trust signals, SEO basics and customer journey improvements. From £350

Stephanie Briggs

Steph Briggs Marketing

I support independent retailers, eCommerce brands and founder-led businesses with practical marketing and business development advice that connects visibility, customer experience and sales. My background combines over 20 years in retail, eCommerce, marketing and commercial strategy. I’ve grown my own independent retail and online business, so I understand the reality behind the scenes: stock, footfall, margins, websites, content, customer service and the pressure of trying to do everything at once. Today, I help business owners simplify their marketing, sharpen their message and focus on the activity most likely to move the business forward. My work includes retail and eCommerce strategy, Shopify and website improvement, SEO, digital visibility, customer journey reviews, content planning, brand messaging, email marketing and practical mentoring. ’ll help you understand what needs fixing, what is worth your energy and how to make your business easier to find, trust and buy from. If you need practical support from someone who understands small business, retail and eCommerce in the real world, I’d be happy to help.

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