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PaIEx for Small Businesses to Make Sense of Customers Reviews

PaIEx for Small Businesses to Make Sense of Customers Reviews
Jawwad Tanvir
Jawwad Tanvir
Founder and Customer Success Lead
Resilient Technologies Ltd

You have reviews. But do you know what they're telling you?

Whether they're sitting on your Google Business Profile, saved in a spreadsheet, or scattered across different locations, your reviews contain valuable information about your business, your clients, and your competitors.

Most small businesses never tap into it. Not because they don't care, but because making sense of it all takes time and technical know-how they simply don't have.

That's exactly what PaIEx is built for.

No Tech Team? No Problem.

PaIEx is designed for business owners, not developers. You don't need to understand AI to use it. You just need your reviews and we'll help you get started.

Whether you have a Google Business Profile, a CSV file full of customer feedback, or a Google location ID, PaIEx can work with what you've got and turn it into something genuinely useful.

What It Can Do For You

Understand your own business better See what customers consistently praise, what's frustrating them, and what's quietly affecting your reputation all in plain English, without wading through hundreds of individual reviews.

Serve your clients more effectively If you work with clients and manage or monitor their reviews, PaIEx gives you a clear picture of how they're perceived and the insight to help them improve.

Keep an eye on the competition Have a competitor's Google location ID? PIE can analyse their reviews too, giving you a clear view of where they're winning and where they're falling short. Proper market research, without the agency price tag.

Works With What You Already Have

  • Google Business Profile reviews
  • CSV files of existing customer feedback
  • Google location IDs, yours or your competitors'

No complex setup. No technical team required. Just connect, upload, and let PIE do the work.

We're With You Every Step

As the team that built PIE, we don't just hand you a tool and walk away. We help you set it up, make sense of what it's telling you, and put the insights to work in your business.

 
Jawwad Tanvir
Jawwad Tanvir
Founder and Customer Success Lead
Resilient Technologies Ltd
 
Jawwad is the Founder of Resilient Technologies, an AI consultancy and software development firm dedicated to helping SMEs cut through the noise and harness the real power of artificial intelligence. With 26 years of experience in technology including a sharp focus on AI over the last four years Jawwad brings both deep technical expertise and a grounded, practical perspective to every engagement. He understands that for most small and medium-sized businesses, AI can feel overwhelming or out of reach. His mission is to change that, giving business owners the clarity and confidence to understand what AI can do for them and how to act on it. Jawwad has already delivered five live AI applications for clients, demonstrating that meaningful AI adoption is not just possible for SMEs, it's transformative. He is a published author on business resilience and a member of Microsoft's Founder Programme through his company Resilient Technologies Ltd, reflecting both his credibility in the industry and his commitment to staying at the forefront of technology. As an Enterprise Nation advisor, Jawwad offers straightforward, jargon-free guidance to business owners who want to explore AI without the confusion. Whether you're just starting to ask questions or ready to take your first steps, he'll help you find the right path forward.
 

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