Connect with Dispute Management and Resolution of Cerno Thames Ltd for small business support on Enterprise Nation

Connect with Dispute Management and Resolution to grow your entrepreneurial network of start-ups and small business owners on Enterprise Nation.

Dispute Management and Resolution, Cerno Thames Ltd | Enterprise Nation

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Kevin Churchill > Leadership and management > Standard service > Dispute Management and Resolution 

Kevin Churchill

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Undertaking of professional intermediary and dispute avoidance and resolution services between parties or between employer and employee, that are negotiation, facilitation and mediation, to explore, reach settlement and implement solutions that last.

Managing Director 

Undertaking of professional intermediary and dispute avoidance and resolution services between parties or between employer and employee, that are negotiati...

I moved to the UK a very long time ago (so called friends tell me I am now more British than Canadian!) and now very much see England as home. My life is a mixture of spending time with friends, borrowing the most beautiful dog (be warned - I may be a tad smitten with him!), working with business buddies as we try to grow our businesses and endeavouring to get back into horse back riding which I miss immensely.

Like many, I am a huge tennis fan for the 2 weeks of the year that Wimbledon is on!

I have a <a href=&apos;http://itunes.bridginggaps.uk/&apos; target=&apos;_self&apos;>podcast </a>which is partially business and partially pleasure as I really love speaking to so many different inspiring business owners.

In spare time, I experiment with my creative side by creating new patterns and designs and enjoy photography as well.

I now combine my experience of planning, love of technology and talking by working with people and businesses to launch their own podcasts.

Mentor for Business Podcasting and Automation

Lunch and Learn: How email automation can elevate your small business

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Hi,
My name is Stacee, and I am a Business consultant that specialises in Hospitality and Customer Service industries. With over 25 years of experience, I understand the pressures and nuances involved in business and this is what I bring to my clients. We can help open your business or if you are facing challenges, help turn it around. This covers a number of different aspects, that we can also offer on an individual basis such as training, development, and strategy.
The Company
Eureka Ventures is ultimately a business consultancy which specialises in hospitality, however we have worked in other sectors. We help people with their visions when opening their businesses. We can project manage the whole opening or support in areas where needed. However, our focus over the last few years has been helping struggling businesses, become robust and then thrive.
We have training programs, mentoring schemes and what I call business diagnostics.
How Stacee can help your business
Sometimes it is hard to get everything done and to brainstorm new opportunities. This is the reason I started the company, to offer support and help to others, so that you can focus on the aspects of the business that is important to you.
Here are some of the things we cover:
<ol>
<li>Venue Openings</li>
<li>Business Diagnostics</li>
<li>eLearning Management Course</li>
<li>Mentoring and Coaching</li>
<li>Business Strategy</li>
<li>Marketing Strategy</li>
<li>Managment Development programs</li>
<li>Front of house staff training</li>
<li>Menu creation</li>
<li>Stocktake</li>
<li>Administration</li>
<li>Workshops</li>
</ol>
If you have any challenges, projects or would just like to discuss some options for your venue, please contact us. We like to think of ourselves as the helping hand in hospitality, and we are here to help you.

Director

Business Diagnostics and Turnarounds

The hardest part of running a venue isn’t the opening, it is actually running the venue. Every business will face challenges along the way. Some of these will be small, but some will cause major problems and if not rectified can cause stress both financially and psychologically.

Eureka can support you during these times. We come into the business and perform a business diagnostic to find out the areas that are not working correctly. Then you can chose to either remedy these issues yourself or b

I’m an independent consultant, trainer and mentor helping business leaders – and their teams – find new ways to solve problems, embrace change and make it happen.
I have broad experience built on a career that started in the late 90s in advertising and moved quickly into the fast-growing world of digital and technology.
I’ve held leadership roles at global networks and consultancies, working with British Airways, BT, McLaren Automotive, Mars, P&amp;G and RBS, and boutique creative agencies working with Budweiser, Drambuie and Peroni. I’ve also co-founded a marketing agency and worked for an industry association, prior to setting up my own consulting business in 2016. This has enabled me to work with a vast range of businesses, all with different challenges to overcome and opportunities to grab hold of. I’m incredibly proud of what we’ve achieved and the relationships we’ve built together.
I get my energy and fulfilment from bringing people together and creating an inclusive space where they feel they can be themselves. My approach is always people-first, starting with a conversation to understand what’s working and what might need to change, before diving into the detail.
You might have a one-off problem that needs solving, a bigger challenge requiring skills and experience not currently in your team, or need someone to talk to for an external perspective.
Some of the problems I help solve:
<ul>
<li>We have a disjointed business strategy with no clear vision &amp; values, focus areas or team buy-in.</li>
<li>We’re stuck in a rut as our founders and company directors are lacking alignment on our path forwards.</li>
<li>We have regular disagreements and difficult conversations with clients, leading to lost business or bad reviews.</li>
<li>Our new business approach is stop-start and we only focus on it when the pipeline is looking empty.</li>
<li>We have a watered-down proposition that tries to be everything to everyone, but doesn’t truly resonate with anyone.</li>
<li>We lack diversity, creativity or innovation, driven by hiring people with similar backgrounds and lived experiences.</li>
<li>Our inconsistent approach to pricing and uncontrolled discounting is affecting profitability and team motivation.</li>
<li>We don’t have the confidence to delegate responsibility so finding purpose and a work/life balance remains a dream.</li>
</ul>
Strategy &amp; Consulting services provided:
<ul>
<li>Business strategy development support</li>
<li>Ongoing business mentoring</li>
<li>Mission, vision and values development</li>
<li>Goal setting, prioritisation and action plan development</li>
<li>Workshop design &amp; facilitation</li>
<li>Behavioural profiling and team effectiveness /performance support</li>
<li>People development and culture strategy</li>
<li>DE&amp;I consulting</li>
</ul>
Training offering (in-house and for individuals to book onto):
<ul>
<li>Managing people - effective delegation, setting and reviewing goals, adopting a coaching mindset</li>
<li>Personal development - giving and receiving feedback, managing conflict and difficult conversations, proactivity and problem-solving skills, time management and productivity</li>
<li>Professional development - negotiation for beginners, presentation skills, pricing, new business, workshop design &amp; facilitation</li>
<li>DE&amp;I - The business case for DE&amp;I, making space for inclusion, embedding DE&amp;I into your culture, an introduction to microaggressions, designing for DE&amp;I</li>
</ul>

Founder

Mette Davis

I’m an independent consultant, trainer and mentor helping business leaders – and their teams – find new ways to solve problems, embrace change and make it happen.
I have broad experience built on a career that started in the late 90s in advertising and moved quickly into the fast-growing world of digital and technology.
I’ve held leadership roles at global networks and consultancies, working with British Airways, BT, McLaren Automotive, Mars, P&amp;G and RBS, and boutique creati

Dispute Management and Resolution

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