Services

Customer Insight Plan

Simon OMahony

Director

SJ Consulting

How do you get a better understanding of your customers?

What tools can you use to gain customer knowledge every day that you can use to improve your business?

The key moments in a customer relationship and how you can use them to learn

Simon OMahony

Director

SJ Consulting

I have been passionate about driving growth for businesses in the Southwest for the last 30 years and have worked across a number of different business sectors from construction to hospitality and retail. Most of this has been in direct to customer across e-commerce and shops. My super skill is really understanding the customer and the data - driving more from existing customers and attracting the ideal new customers - all as efficiently as possible.