AI use and governance for small businesses

Most businesses are now using AI somewhere, often without anyone deciding to. Staff paste customer data into chatbots, a supplier adds an AI feature to a tool you already pay for, or someone builds something useful on an API and nobody writes it down.

That is not a reason to ban it. It is a reason to know what is happening and set a few rules people will actually follow.

I help you find where AI is already in use, work out which of it touches personal or commercial data, and put in place something proportionate: what staff can and cannot put into these tools, how to check a supplier that claims to use AI, and what to do when someone wants to try something new.

Written for businesses that want to use AI properly, not for a compliance file nobody reads.