Why your team has stopped using the systems you paid for

Hey, I am an Operational Strategy Consultant and founder of L.T. Business Management, supporting service-based businesses to remove operational bottlenecks and scale sustainably. I specialise in systems implementation, CRM optimisation, and helping founders move beyond founder-dependency. Having scaled my agency to six figures, I brings practical, real-world insight into building infrastructure that supports growth rather than chaos. As well as service-based business looking for systems and strategy, I support medium organisations by finding the money and time leaks through operational and systems leaks within their teams.  I often run in-person workshops teaching small business owners CRM automation, course and funnel building and regularly speak on topics such as AI, automation, systems, marketing and adversity. I'm based in Derbyshire in the Peak District and am mom to two boys. I'm also lucky enough to own a Co-Working Business. The Co-Working Spot is based in Ashbourne and despite my passion for travel we've settled here as a family along with my husband and little dog Miles.