business.connected: What is digital automation and how can you use it

Save time - Reduce costs - Stay agile Are you and your team drowning unproductively by spending countless administrative hours moving data between your business tools and correcting errors? Are you unsure what affordable technology is available to help you? Are you concerned with the risks of implementing the wrong fit technology? I help SMEs increase efficiency and productivity to save time, reduce costs and stay agile by simplifying, improving, automating and documenting marketing, sales, operations and financial administration processes. I work with business owners, MDs, COOs, CPOs, CSOs, CFOs, FDs, managers, assistants, accountants and bookkeepers in the UK. My area of expertise lies in professional services, SaaS, retail and e-commerce.  I would describe myself as a "creative problem solver" and I have always had a passion for solving problems. I started my career as a microbiologist in the pharmaceutical and medical device manufacturing industries, leading product quality improvement projects. I then moved into entrepreneurship by co-founding a start-up veterinary clinic (just for cats!) – this was where I first began using Xero. My “multi-hat” operational role gave me first-hand experience of the productivity struggles businesses can face, and how they can thrive by embracing technology. I am now an independent business process consultant, founder of Solvaa - Discovering Efficiency, a Pipedrive Certified Expert, Xero Certified Advisor and a Zapier Certified Expert. As a passionate advocate of automation and continuous improvement, I help SMEs adopt cloud technology to achieve efficiency in their operations.   What my clients say about me: “Kelly is a phenomenon, a savvy technological and business guru, a top-notch problem solver with an impeccable work ethic and a lovely person to work with. Kelly is dedicated to finding and implementing lasting, sustainable integrative solutions and to achieving measurable, quantifiable results.” “Kelly finds solutions that would stump others through her methodical, deep thought approach. Utterly reliable, consistently hardworking and produces excellent results time and again – and a lovely person to work with as well!” "I would say that Kelly is one of the best things to happen to my start-up. I stumbled upon her completely by accident, and I am just very fortunate that we did."