If you’ve got a question, there is a good chance someone else has asked it before. Here are the answers to the most common questions.

  • How do I sign up as a member?

    Signing up is quick and easy. Simply head to the membership join page, select the type of membership best suited to you and provide the information requested.

  • Should I choose small business or adviser membership?

    Small business membership is perfect for people looking for connections, support to solve business problems and offers for their business. You will be able to access a huge searchable library of resources, member exclusive opportunities to connect with buyers, journalists, funders and advisers and tools to help you grow your business successfully.

    Adviser membership is focussed on helping people who provide support services for small businesses to raise their profile. Many of our adviser members are also small businesses themselves but are looking to use their membership to share their expertise and connect with potential clients as well as gaining business support themselves.

  • What are the benefits of small business membership?

    Small business membership allows you to:

    • Connect with fellow entrepreneurs with the member directory
    • Search a huge library of business resources
    • Attend weekly online masterclasses
    • Access consultation calls with advisers
    • Explore recommendations for growth with business health checks
    • Meet buyers, journalists and funders
    • Gain profile opportunities
    • Get 25% off event tickets
    • Enjoy discounts on business essentials
    • Showcase your business on your Enterprise Nation profile
  • What are the benefits of adviser membership?

    Adviser membership allows you to:

    • Access everything included in small business membership
    • Create a premium adviser listing for your business and a public profile
    • Showcase your services and engage with clients
    • Feature content on the Enterprise Nation blog
    • Offer taster consultation calls
    • Host a masterclass
    • Promote your events alongside Enterprise Nation events
    • Connect with entrepreneurs
  • How do I renew my membership?

    Your membership will be renewed automatically using the payment card you used to sign up. We will send you an email a week before to let you know you are about to take payment. You can update your card at anytime in your dashboard.

  • How can I switch my membership type?

    You can switch between small business and adviser membership in the billing area of your account. 

  • How do I cancel my membership?

    You can cancel your membership at any time using the cancel membership button within the billing area of your account. 

  • What are the consultation calls? How do I activate this benefit?

    We have seen first-hand the difference that tapping into expertise can make to the success of a business, but we also know how the price tag can be a turn-off. To connect you with the right advice, at the right time, and at the right price, adviser members have agreed to giving 30 minute consultation calls (via phone or skype) so you can ask questions on a no obligation basis. It's up to you if you want to take the relationship further.

    To access consultation calls, you need to be a member and logged in to your account. Once you are logged in head to the people search and find an adviser you would like to speak with. You can request a taster session from the adviser’s profile.

  • What are masterclasses? How much do they cost?

    Masterclasses are 30 minute webinars run every Tuesday lunchtime (12:30 - 1pm) where one of our expert adviser members introduces and guides you through an aspect of running a small business.

    We aim to cover as many topics as possible, from marketing plans and social media, to pricing and managing freelancers.

    They are free for small business members and £10 for non-members.

  • What is included in the resource library?

    The resource library contains thousands of pieces of content on a wide variety of business topics. You can search for webinars, eBooks, podcasts, blog posts, presentations and videos. Whether it’s Facebook advertising or managing your cashflow the library is your one stop shop to solve challenges and learn new skills to help your business succeed.

  • How do I get my 25% discount for events as a member?

    Simply log in, click on the events page and the 25% discount will be automatically applied to the ticket price. The discount applies on all events, bar international trade missions.

  • Can you share my business story or news about my business?

    We love to share our members’ stories. You can fill in the 'tell us your story' form available through your dashboard to share your business journey or if you have some exciting news, 'use the #ENmember hashtag on Twitter or Instagram' which we constantly monitor.

  • Can you connect me with peers in my area?

    You can search for other entrepreneurs or advisers in your area via the search people option within your member dashboard.

  • Can you connect me with buyers in my industry?

    Enterprise Nation runs the Exchange Events, a series of industry-specific events where attendees can meet buyers in a variety of sectors. These events are open to all however Enterprise Nation members can access exclusive opportunities such as pitching directly to the buyers on stage or taking part in our “meet the buyer” missions.

  • Can you connect me with an expert in a specific category of advice?

    Members can find advisers across all categories of business advice via the search people tool within their dashboard. From chartered accountants to social media gurus you can find the expert you need to make your business a success.

  • What offers and discounts do I get as part of membership?

    Through key partners we have secured offers and discounts with savings worth over £1,000. Offers included with your membership include:

    • 1 month trial and 50% off Xero accounting software
    • Free processing on up to £1,000 in card transactions with Square
    • Guarantee to beat any quote from Direct Line for Business
    • .com domain for 99p from Verisign
    • 10% off Office 365 from Microsoft
    • Three months office space for the price of two from The Office Group
    • 15% discount on credits and subscriptions from iStock
    • 20% off printing from Moo
    • 25% free boost when conducting marketing research through Attest
    • 50% discount on legal document templates from Clickdocs
    • £20 off your first workspace booking with Vrumi
    • £50 off Eventbrite ticketing fees
    • Double rewards when you book event space with Headbox
  • How do I host a masterclass?

    Adviser members can apply to host a masterclass using the propose content button on their member dashboard. Once we have received your application we will be in touch to arrange the next available date.

  • Can I write a post for the Enterprise Nation blog?

    Enterprise Nation adviser members can submit content once a quarter and can access this benefit via the propose content button in their dashboard. If you’re a corporate or agency interested in a larger content deal you can find our rate card here.

  • Where I can find the event schedule?

    You can find the latest events and search for what’s happening in your area here. If you’re a member don’t forget to log in to claim your discount.

  • How can I speak at an Enterprise Nation event?

    If you’re interested in speaking at an Enterprise Nation event please contact [email protected] with your story or area of expertise. Please note we always prioritise Enterprise Nation members for speaking opportunities.

  • I have access requirements for an event, who should I speak to?

    Please contact [email protected] with the event you are looking to attend and your requirements. We will always try to accommodate requirements wherever possible.

  • How do I cancel my event ticket?

    For a full refund, cancellations must be made at least 48 hours prior to the event. You can request a cancellation via Eventbrite, please follow the link included in your confirmation email.

  • How do I become a trainer for the Go and Grow Online or She Means Business campaigns?

    Enterprise Nation run a number of campaigns where we seek workshop training or mentoring support from Enterprise Nation adviser members. If you are interested in finding out about these opportunities, please email [email protected] with the area that you are based and your area of expertise.

  • What is a campaign?

    A campaign is a project which we undertake in order to help solve an issue we see a lot of small businesses facing. This normally takes the form of events, content and member opportunities which will help a small business solve challenges in this area.

  • I have a question about a current competition?

    Please check the competition page first but if you’re question is not answered you can contact [email protected].

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