Business development
Win new work and keep customers happy.-
It costs twice as much to win a new customer than it does to keep an existing one. In short, it’s worth keeping your customers happy and have them coming back for more.
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Turn customer feedback into positive action
Feedback from customers is good and to be encouraged. It will tell you what you’re doing right and possibly highlight areas for improvement.send to a friend | Comments [0]
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Let your customers do the selling
The dream for all home business owners is to win new business through word of mouth referrals. One way to convert your customers to salespeople, is through testimonials.send to a friend | Comments [0]
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Could you partner with another home business owner; on a project, event, or expansion, that will bring benefit to both parties?
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What would you do if you’ve been operating in a market without a competitor, and then one appears? Do you ignore it, suggest tie-ups, share expertise, or wage all out war?
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Spare Room Start Up
Order our first book, Spare Room Start Up: How to start a business from home and save 35%! Join Emma on her book signing tour or find out what people are saying about the book.
Survey
Enterprise Nation is undertaking the largest ever survey of home businesses and we'd love you to help!
It'll only take a few minutes. Your responses won't be shared but they will paint a picture of just what's happening in entrepreneurial homes across the UK. The results will be written up in our 2008 Home Business Report, which will be free and available on the site in October.
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